System Owner Document Management Systems

Position Overview

The System Owner oversees the full lifecycleof information management systems, ensuring alignment with operational needs and technological innovation. This role requires balancing technical expertise with strategic vision to optimizeDocumentumprocesses and maintain system integrity.

KeyResponsibilities

• Design, configure, test, deploy, maintain, and improve Documentum applications and related systems.

• Collaborate closely with QA, IT, and business stakeholders to define system requirements and solutions.

• Orchestrate clear, efficient, and well-documented Documentum configurations and scripts, following best practices and compliance standards.

• Participate in system reviews and validation activities to ensure system quality, regulatory compliance (e.g., GxP, 21 CFR Part 11), and data integrity.

• Troubleshoot, debug, and upgrade existing Documentumsystems to ensure optimal operations and minimal downtime.

• Contribute to the full system lifecycle, from requirements gathering and design through deployment, training, and ongoing support.

• Stay updated with emerging Documentum technologies and apply relevant advancements to improve system functionality.

• Work closely with QA and compliance teams to ensure that Documentum applications meet the highest quality and regulatory standards.

• Assist in project planning, task estimation, and risk identification, proactively addressing potential issues and proposing effective solutions.

• Provide ongoing support, training, and mentorship to Documentum users and administrators.

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Key Requirements

• Minimum of 3-5 years of experience in IT Systems operations, with a focus on regulatory and Quality Solutions.

• Proven experience with Documentum.

• Proficient in system configuration, SLA Management and business stakeholder management.

• Strong understanding of data management and regulatory requirements (e.g., GxP, 21 CFR Part 11).

• Experience with software development methodologies (e.g., Agile, Scrum) and system validation practices.

• Familiarity with database technologies (e.g., SQL) and web services (e.g., REST, SOAP).

• Experience with version control systems (e.g., GitHub) and change management processes.

• Excellent problem-solving and analytical skills, with attention to detail and data integrity.

• Strong communication and teamwork abilities, with experience collaborating across functional teams.

• Experience with cloud services and technologies is a plus.

• Ability to lead training sessions and support end-users in a regulated environment.

Education/Qualifications

• A Masters / Bachelor's degree in business, information technology, or a related field. Advanced degrees or certifications are a plus.

• Itil 4, Prince 2 orGMP is a plus

Travel Requirements

• Position involve travel up to 10% of the time, mostly within Europe, Asia Pacific, and Americas.

• Most trips will include overnight travel.

Languages

• English

• Portuguese or Spanish is a plus

Working Conditions

• Remote working model

Our transformation will change your career. For good. You’ll be pushed to think bigger and aim for excellence. Your ideas will be heard, and you’ll be supported to bring them to life. There’ll be challenges. But, stretch yourself and embrace the opportunities, and you could make your biggest impact yet.

This is stepping outside of your comfort zone.

This is work that’ll move you.

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Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

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