Change Management Practitioner

About Convatec

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit http://www.convatecgroup.com

Place of work: Remote, Slovakia

Wage (gross) and other rewards:  minimum 1633€ / monthly (depending on experiences and quality of the candidate) + Annual global incentive plan-bonus and other benefits in compliance with social benefit program of the company

Contract type: full-time

Start date: by agreement

The role:

The IT Change Management Practitioner supports the Change Management Coordinator with the efficient operation of the Change Advisory Board (CAB). This is within a heavily regulated environment, helping ensure changes are logged, assessed, prioritised, communicated, and implemented in line with ITIL and CSV/GxP expectations. This role blends administrative coordination and hands-on operational support for the change process, making it well-suited to an organised, proactive individual who wishes to develop experience in IT service management and change governance.

Responsibilities

• Support the change management coordinator on a day-to-day basis.
• Assist with coordination of CAB meetings, covering absences as required
• Assist change requestors with the CSV/GxP process in partnership with the Quality team, checking submissions for completeness and coordinating initial reviews.
• Maintain standard change templates (content updates, version control, review reminders) in line with ITIL expectations.
• Assist with emergency change administration where applicable and ensure required documentation is completed within defined timeframes.
• Support change reviews, documenting findings and coordinating follow-up actions with the improvement coordinator.
• Occasionaly assist in other duties as required in the IT Service Management team – Documentation, Knowledge articles etc.

Key requirements

• Analytical Skills: Ability to analyze change proposals and understand their impact.
• Communication Skills: verbal and written communication abilities.
• Problem Solving: Proactive in identifying problems and proposing effective solutions.
• Adaptability: Able to adapt to rapidly changing technological environments.
• Previous Change Management or GxP environment experience is beneficial
• ServiceNow or other relevant ITSM tools experience preferred

Education/ Qualifications

IL Foundation certification or aptitude to gain

• Relevant experience in IT, a regulated environment or change management is beneficial

Examples

• Assist/Manage CAB Meetings (In Coordinators absence):

• Ensuring all relevant stakeholders and designated approvers are available for regular CAB meetings.
• Ensure documentation is completed and distributed.

• Documentation and Communication:

• Maintaining clear and consistent communication among all stakeholders.
• Assist with documenting minutes, communicating outcomes to all parties involved.

• Assist with assessment and management of Change Proposals:

• Evaluating the impact and feasibility of proposed changes.
• Review and analyze change proposals, assess risks and benefits, and recommend actions based on ITIL and GxP/CSV standards.
• Monitor all active change requests using ServiceNow throughout its lifecycle

• Compliance and Process Improvement:

• Ensure changes comply with organizational policies and standards.
• Monitor compliance, suggest improvements.

• Stakeholder Management:

• Regular interaction with IT teams, project managers, and senior management to provide updates and gather feedback.
• Work closely with ITQA and CSV team to ensure the changes are handled efficiently

• Manage training as required:

• In cooperation with Change Coordinator and CSV team, assist with creating training content
• Ensure adherence to SOP/WI’s is followed by the change requestors

• KPI’s:

• Monitor the defined KPI’s and identify improvement opportunities

Travel Requirements

No travel is required for this position.

Languages

• Speaking: Yes English

• Writing/Reading: Yes English

Working conditions

Flexible hybrid working model, adaptable to business requirements.

Special factors

• Commitment to continuous learning and staying abreast of technological advancements.

Regional/BU differences

Must be aware of and sensitive to the specific IT service needs and challenges that may vary by region.

Our ambitions will bring the very best out in you. You’ll be pushed to aim higher and really own your work. You’ll be encouraged and supported to make things happen, too. It can be challenging. But, as the progress you make will help improve the lives of millions, it’ll be worth it.

This is stepping up to a challenge.

This is work that’ll move you.

Note: Please send your CV only in English language.

Employee perks, and benefits:

• Annual global incentive plan-bonus.

• Large corporations with representation and manufacturing plants in the world.

• Stable employer for Michalovce city and its surroundings.

• Corporate culture – Underpinning everything we do are our values:

- Improve care

- Deliver results

- Grow together

- Own it

- Do what´s right

• Convatec Day – an extra day off.

• Flexible working hours.

• Introduction program according to company standards.

• Development training.

• Career opportunities for internal employees.

• Referral bonus system.

• Recognition program.

• Meals Allowance

• Supplementary pension plan after the trial period with the employer's contribution.

• Social fund (various support and perks for employees).

Working Conditions:

• Work in office environment, production centers and laboratory

• Availability to travel, international and national.

Company:

Unomedical s.r.o. (member of the global company Convatec)
Priemyselný park 3 

071 01 Michalovce, Slovakia

Email: job-slovakia@convatec.com
convatec.sk | convatecgroup.com | careers.convatec.com

Beware of scams online or from individuals claiming to represent ConvaTec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official ConvaTec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at ConvaTec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@convatec.com.

Dajte si pozor na podvody online alebo od jednotlivcov, ktorí tvrdia, že zastupujú spoločnosť ConvaTec

Pred akoukoľvek ponukou práce, sa vyžaduje formálny náborový process, pre všetky naše pracovné príležitosti.

To bude zahŕňať, pracovný pohovor potvrdený oficiálnou e-mailovou adresou spoločnosti ConvaTec.

Ak Vás osloví podozrivý kontakt cez sociálne médiá, textovú správu, e-mail, alebo telefonát, o nábore v spoločnosti ConvaTec, nezverejňujte žiadne osobné údaje, ani neplaťte žiadne poplatky.

Ak si nie ste istí, kontaktujte nás na adrese careers@convatec.com.

Equal opportunities

ConvaTec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Rovnaké príležitosti

ConvaTec poskytuje rovnaké pracovné príležitosti, pre všetkých súčasných zamestnancov a uchádzačov o zamestnanie. Táto politika znamená, že nikto nebude diskriminovaný z dôvodu rasy, náboženstva, vierovyznania, farby pleti, národnostného pôvodu, národnosti, občianstva, pôvodu, pohlavia, veku, rodinného stavu, fyzického alebo mentálneho postihnutia, citovej, alebo sexuálnej orientácie, rodovej identity, vojenského statusu, alebo statusu veterána, genetických predisponujúcich vlastnosti, alebo z akéhokoľvek iného dôvodu, zakázaným zákonom.

Notice to Agency and Search Firm Representatives

ConvaTec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any ConvaTec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of ConvaTec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Upozornenie pre zástupcov agentúr a vyhľadávacích spoločností

Spoločnosť ConvaTec neprijíma nevyžiadané životopisy od agentúr a/alebo vyhľadávacích spoločností pre túto pracovnú ponuku. Životopisy predložené akémukoľvek zamestnancovi spoločnosti ConvaTec, treťou stranou, ako sú agentúry a/alebo vyhľadávacie spoločnosti, bez platnej písomnej a podpísanej zmluvy o vyhľadávaní, sa stanú výhradným vlastníctvom spoločnosti ConvaTec.