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ConstructorCO

Technical Integration Specialist (Remote - APAC/AMER)

Turn more ecommerce searches into sales with Constructor.

Constructor

Employee count: 201-500

Salary: 80k-110k USD

AU and US only

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We are a remote team that builds a search and discovery platform for ecommerce, and we are looking for a Technical Integration Specialist to provide technical support to our customers as they integrate their websites and mobile applications with our platform. This includes onboarding support, API and library education, troubleshooting, and index configuration. We are a passionate team who value empathy, openness, curiosity, and continuous improvement, and we believe in empowering everyone in a company to do what they do best. As a Technical Integration Specialist, you will improve the ecommerce experience for hundreds of millions of users across the world and have the opportunity to grow and make a meaningful impact.

Requirements

  • Proven experience in customer support or technical support roles.
  • Knowledge of REST-based web services, APIs, and integration best practices.
  • Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences.
  • Detail-oriented mentality with a commitment to delivering exceptional customer support.
  • Strong problem-solving skills and a proactive approach to issue resolution.

Benefits

  • Work with smart and empathetic people who will help you grow and make a meaningful impact.
  • Regular team offsite events to connect and collaborate.
  • Fully remote team - choose where you live.
  • Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year.
  • Work from home stipend!
  • Apple laptops provided for new employees.
  • Training and development budget for every employee, refreshed each year.
  • Base salary: $80k–$110k USD, depending on knowledge, skills, experience, and interview results
  • Stock options - offered in addition to the base salary

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Salary

Salary: 80k-110k USD

Location requirements

Hiring timezones

Australia +/- 0 hours, and 1 other timezone

About Constructor

Learn more about Constructor and their company culture.

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Turn more ecommerce searches into sales with Constructor. Constructor’s AI-powered search and product discovery platform delivers unmatched KPI optimization and fast ROI for enterprise ecommerce brands — while giving customers a personalized, enjoyable shopping experience.

Endless opportunities for growth. Constructor is a fast-growing startup with opportunities around every corner. It’s the perfect place for someone looking to grow their career, expand their horizons, and learn new things.

Solve challenging problems with innovation. Search provides a rich, fascinating set of problems to solve. Whether it’s developing back-end algorithms or discussing our customer’s pain points in sales calls, we get to spend our days tackling some of the world’s most fascinating challenges.

Diverse and inclusive workplace. We are committed to cultivating a work environment that is diverse, equitable, and inclusive for people of all backgrounds. We provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected group. Our internal Diversity and Inclusion ERG provides a space for team members of any and all backgrounds and experiences to connect.

Our core values

We get to the right answer empathetically. We strive to get to the right answer, regardless of who proposed it. We make it easy for others to be able to accept our idea without losing face or hurting ego.

We’re passionate in owning our work and making it have an impact. We care that what we create gets seen by the world. We ask for help, follow-up, hustle until it’s in front of users. We take initiative, even when we think someone else should do it. If we find something we don’t like, we make it better.

We enjoy what we do. We love the problems we get to solve. Most people aren’t lucky enough to work on something this interesting. We create an environment that lets co-workers enjoy their work as much as we do.

Employee benefits

Learn about the employee benefits and perks provided at Constructor.

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Paid Parental Leave

Constructor provides paid parental leave for any qualified team member.

Choose Where You Live

Constructor is a 100% remote-first company. You can live and work from wherever you want!

Company-Sponsored Health Coverage

Constructor pays for 99% of our United States team members’ medical, dental, and vision premiums.

Competitive Compensation

Constructor provides a competitive compensation package, including stock options, for every team member.

View Constructor's employee benefits
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Constructor

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