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ConcentrixCO

Technical Consultant CMDB- (Configuration Management Databases)

Concentrix Corporation is a leading global provider of technology and services solutions, helping brands enhance customer experiences.

Concentrix

Employee count: 5000+

Brazil only

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We are seeking an experienced ServiceNow Technical Consultant with CMDB expertise to join our team. The ideal candidate will have strong hands-on experience with ServiceNow CMDB, Discovery, and ITOM, along with excellent communication skills in both Portuguese and English to support global clients.

Requirements

  • Design, implement, and maintain ServiceNow CMDB architecture and data models
  • Configure and support ServiceNow Discovery, Service Mapping, and ITOM integrations
  • Ensure CMDB data quality, governance, and compliance
  • Develop custom scripts, business rules, and integrations within ServiceNow
  • Support CI lifecycle management and relationship mapping
  • Collaborate with ITSM, ITOM, and infrastructure teams
  • Troubleshoot CMDB and discovery issues
  • Document technical solutions and best practices
  • Participate in client workshops and requirement gathering
  • Provide technical guidance and recommendations for CMDB optimization
  • Support CMDB audits and health dashboards

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

Brazil +/- 0 hours

About Concentrix

Learn more about Concentrix and their company culture.

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Concentrix is a global technology and services leader that powers the world's best brands, today and into the future. We are a human-centered, tech-powered, and intelligence-fueled company. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise. Our innovative culture focuses on delivering exceptional value for our clients and their customers through tailored solutions.

Established in 1983, Concentrix has transformed the way organizations engage with their customers, helping them to achieve their business goals through comprehensive services in the realm of customer experience, business process outsourcing, and digital services. By leveraging advanced analytics and data-driven insights, we empower brands to enhance their customer journeys, increase loyalty, and drive revenue growth. Our team is dedicated to driving continuous improvement and leveraging technology to make businesses more efficient and effective.

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Concentrix

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