Dev Ops Engineer 5

Job Summary

Job Description

Core Responsibilities

• Drives issues through closure engaging all appropriate resources. Leads technical bridges and provides troubleshooting direction. Functions with great autonomy and independently provides guidance and recommended solutions to complex technical issues within and outside the department.
• Acts as the subject matter expert for application development design as it relates to networking, various network devices, management systems as it relates to design, monitoring, configuration management and monitoring. Vendors include Cisco, Juniper, Aruba, Fortinet, Cradlepoint and others.
• Extensive knowledge in working in cloud platforms such as Azure, AWS and others.
• Skilled in scripting, with extensive knowledge in Python, Java, Perl or Ruby.
• Provides input to engineering and vendors on defects and required enhancements. Provides consultative direction and develops long-term objectives and plans. Determines resources, technology and course of action to achieve results.
• Performs complex and routine maintenance tests in the lower environment for designated areas of development. Identifies and isolate issues. Ensures that all software is properly validated to minimize customer impact, both internal and external impact to (ideally) zero.
• Plans and directs multiple projects, often spanning different development disciplines within the organization, to develop strategies, proposals and communications plans.
• Leads the integration of applications into engineering including instrumentation, automation, standardization and methods/procedures. Applies expert development methodologies in one or more development areas.
• Serves as internal expert within department relative to the most complex development problems and provides solutions which are highly innovative and ingenious.
• Demonstrates the ability to present complex development solutions and architectural designs to diverse audiences, including technical teams, executive stakeholders, and industry analysts.
• Provides functional, team and program leadership on a regular basis on multiple projects, spanning different development disciplines within the organization. Takes the lead on developing new applications, tools and concepts.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills