Program Manager, Employee & Workplace Experience

At Coinbase, our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Ready to #LiveCrypto? Who you are:

• You’ve got positive energy. You’re optimistic about the future and determined to get there.
• You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.
• You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
• You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
• You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
• You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

The Employee & Workplace Experience (EWX) team focuses on the places and programs that define and drive Coinbase culture, which sets us apart from other companies. We accomplish this by influencing the way employees connect, collaborate, and celebrate at Coinbase. Whether it be how we recognize employees, how employees choose to work, or how you stay connected to your team, the EWX team is focused on developing a best-in-class experience for our employees and teams.

What you’ll be doing (ie. job duties):

As a Program Manager, you will lead and manage multiple high-impact projects that enhance both remote and in-person work experiences. This role focuses on fostering team gatherings, developing remote-first programming, and driving the future of work strategy. You will conduct new and creative analyses of situations and information to drive strategic program execution.

Responsibilities:

• Design Connection and Collaboration Programs: Lead the development and management of global initiatives such as connection stipends, event grants, and team gatherings to enhance employee engagement and cultural alignment.
• Develop Remote-First Programming: Create and implement innovative remote-first programs that support employee engagement and effective collaboration in a distributed work environment.
• Strategic Project Management: Lead the planning, execution, and delivery of high-impact projects. Develop detailed project plans, set clear milestones, manage resources, and ensure timely completion of deliverables.
• Data Analysis and Insights: Utilize data and analytics to track key metrics, measure program effectiveness, and drive continuous improvement. Partner with People Analytics to leverage insights for future program enhancements.
• Communication and Change Management: Design and implement change management and communication strategies to drive successful adoption of new programs and initiatives. Build strong relationships with key stakeholders and cross-functional teams.

Requirements:

• Minimum of 5+ years of experience in program/project management, with a proven track record in managing complex, cross-functional projects.
• Strong leadership and team management skills, with the ability to build and maintain cross-functional relationships.
• Excellent written and verbal communication skills, with the ability to influence and align stakeholders at all levels.
• Strong analytical skills, with experience in data-driven decision-making and program evaluation.
• Highly organized and detail-oriented, with a strategic mindset and the ability to manage both detailed tasks and big-picture strategies.
• Customer-centric approach and adept at navigating through ambiguity.
• Willingness to travel up to 25%.

Nice to Have:

• PMP or equivalent project management certification.
• Experience in developing workplace culture across distributed offices.
• Proficiency in Google Workspace and project management tools (e.g., Asana, Jira).
• Background in event design and production.
• Experience in connection/collaboration programming.

PID: P59841

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete this intake form to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

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