Senior Business Analyst - Remote (WFH)

Position Summary:

The Senior Business Analyst position is part of the Acquisition and Property Management (APM) Space Management Support System (SMSS) team within the Acquisition and Property Management (APM) portfolio in support of the US Department of Veterans Affairs, Consolidated Corporate Support Services (CCSS) program.

Space Management Support System (SMSS) consists of two web applications built on top of ArcGIS enterprise. The minor application is ESRI’s ArcGIS, a web-based Commercial Off-the-Shelf (COTS) application. The second application is the Rent/Lease application built with the Microsoft .Net framework and supporting technologies. SMSS is used by the VA Office of Administration to assign workspaces to all Veterans Affairs Central Office (VACO) tenants. The system generates reports of space availability and costs to provide workspace for VACO. This system is also used to import the facility leases and generate reports and invoices. The minor application, ESRI’s ArcGIS, is hosted at a VA data center and is used by the staff to allocate resources for SMSS. It is designed to deliver location intelligence and meet digital transformation needs for the department. It is also used for mapping, analysis, and as a data storage system that can be used to create, share, and manage maps, scenes, layers, apps, and other geographic content.

Duties:

• Works closely with the technical team and client to provide guidance, business and technical experience, and will incorporate knowledge of client’s processes to deliver scalable design specifications that will satisfy a client’s business requirements and needs.
• Develops, implements, and promotes policies and standard operating procedures.
• Applies management analysis processes, statistical methods, and advanced technical and analytical research techniques to determine solutions based on client requirements.
• Provides input to project plans to achieve performance-based objectives, enhancing implementation, technical integration and interoperability products and service.
• Provides integral support in mission requirements determination, conceptualization, design, development, testing, verification and validation, documentation, and implementation of technical integration efforts and interoperability products and services.
• Adheres to the Agile software development methodology.
• Collaborates with technical team members and client to improve the clients’ business processes through the use of data integration and process improvement by leveraging the products’ standard software configuration and developing custom enhancements when necessary.
• With the use of proven development standards and enterprise engineering methodologies, develops the documented design and will test the solution to ensure software changes do not negatively affect the existing software environment.
• Define and document software requirements.
• Frequently uses and applies technical standards, principles, theories, concepts and techniques.
• Provides solutions to a variety of technical problems of moderate scope and complexity where analysis of situations or data requires a review of a variety of factors.
• Works independently under general guidance and direction on routine work.
• Follows established procedures. Work is reviewed for soundness of technical judgment, overall adequacy, and accuracy.
• Exercises sound judgment within defined procedures and practices to determine appropriate action(s) to undertake.
• Contributes to completion of milestones associated with specific programs, projects, and products.

Requirements:

• For VA’s Acquisition and Property Management Product Line:
  1. Space Management Support System (SMSS):
     • Business and Technical requirements identification, gathering, and documenting
     • Business process analysis and improvement
     • Business and Technical design
     • Testing
     • Proficient with Microsoft products to include: SharePoint, PowerPoint, Word, Excel, Visio, and Outlook
     • Strong grammatical, verbal, analytical, and written communication skills with an ability to accurately describe technical information in simple, clear language
     • A highly motivated self-starter with a positive attitude and outstanding interpersonal skills
     • A strong work ethic and technical knowledge, with the ability to self-manage workload and deliverables under tight deadlines
     • Ability to pay attention to details
     • Ability to prioritize, multi-task and execute tasks in a fast-paced environment
     • Willingness to take on new challenges and build on current skills

• Required Education, Experience, and Clearance:
  1. Bachelor’s Degree and 5 years or more experience, - OR – 13 years of relevant experience
  2. Ability to obtain a VA Position of Public Trust – Medium Background Investigation (MBI)