FP&A Analyst / Controller

About Cognigy

Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Its award-winning solution empowers businesses to deliver exceptional customer service that is instant, personalized, in any language, and on any channel. Through the perfect combination of Generative and Conversational AI, Cognigy’s AI Agents are shaping the future of customer service, increasing customer satisfaction, and supporting employees in real-time. 

Our skilled #CognigyCrew are the people behind our cutting-edge technology and we are now looking for more talented people to join our global team.

Why you’ll love working at Cognigy: our promise to you

We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone.

We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts:

Team, Trust, Transparency, Technology.

FP&A analyst/Controller

Remote in Germany or on-site in Düsseldorf.

We are looking for a proactive and commercially experienced FP&A analyst/Controller, who has the passion and technical skills to support Cognigy’s exponential growth. You will have a key role to our commercial and leadership teams by supporting new projects and initiatives to evolve decision support capabilities across the business, driving performance, building plans for the future, as well as supporting regular reporting and forecasting to all major stakeholders.

By joining our finance team, you will contribute to solving the key challenges of getting a deeper understanding of the business through detailed financial metrics and collaboration with a high performing team. Projects to be undertaken include deep analysis of the business performance with a rigourous month end process, support the building of a rolling forecast and modelling capability, stakeholder reporting, in depth analysis of opportunities to improve business performance and supporting optimization of data extracted from our ERP (Netsuite), CRM and BI Data Warehouse.

This role can be performed remotely from your home office in Germany, at our head office in Düsseldorf.

Responsibilities

• Support the analysis of the business, help to provide insights to management to drive improved performance
• Support the finance team in providing commercial and analytical decision support for the business including financial modelling, scenario building, project costing, lifetime value analysis, ROI analysis on product development and marketing, Gross Margin and product profitability analysis.
• Support the rolling forecasting process and help to improve the annual budgeting process by partnering with budget holders across the company
• Support the forecasting cycle including partnering all teams in the business
• Be involved in the long term financial planning and modelling for P&L, Cashflow, Balance Sheet and Funding
• Managing relevant data, processes and models to ensure outputs are delivered efficiently and on time.
• Be involved in building and developing forecasting and long term Planning models

Requirements

Your Profile

• A Bachelor’s or Master's degree in Finance, Business, Economics, or a related discipline
• 5+ years of commercial FP&A/Controller experience
• The ability to make sense of complex and high quantity information
• Strongly collaborative and open style, a real team player.
• Preferable experience gained within a technology, SAAS or software company. Ideally exposure with both a global business and also a Start up / Scale up business. Someone who knows what good looks like on a global scale and knows how to build it.

Attributes you will require to thrive at Cognigy

• A strong communicator - open and clear communicator who is confident in their convictions but listens with fairness.
• A Self-starter - able to hit the ground running and add value from month 1.
• A collaborator - you achieve some of the greatest results by working together.
• Detail oriented – knowing that the solutions to challenges often lies in the details .
• A Builder - you roll up their sleeves and get things done .

• An Ambassador – you are professional, act with integrity and experienced in Financial planning and analysis.

Benefits

Life at Cognigy: what we offer you

We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include:

• Attractive and performance-oriented salary
• Company pension plan
• 30 days paid leave
• Discretionary virtual stock options plan, so you can benefit from the company’s success
• Unique opportunity to help build and shape the company, with little hierarchy
• Flexible and remote working options
• Colleague recognition, reward and celebration events
• Global Employee Assistance Program
• ClassPass membership, giving you access to a variety of fitness and wellness experiences
• Ongoing learning and development opportunities, including LinkedIn Learning