CMECM

Product Specialist

CME is a multinational technology consulting firm focused on digital transformation, providing end-to-end technology services across various sectors.

CME

Employee count: 501-1000

This is a remote position.

  • Configure client data (across multiple complex systems).
  • Continuously expand knowledge of our product line.
  • Always deliver exceptional customer service.
  • Answer all questions and address all concerns that the customer may have.
  • Help customers determine which product is the right choice for them.
  • Demonstrate product functionality accurately and completely.
  • Accurately communicate all technical specifications.
  • Follow up with potential customers.
  • Offer related products and services to new customers.
  • Management of ongoing customer activity/projects.
  • Provide training on our products both internally and to customers.
  • Perform customer hardware troubleshooting.
  • Assist the customer support team with complex/escalated tickets.
  • Management of our technical documentation (Help Center) including writing new articles, editing existing articles.



Requirements

  • Strong mastering of the product features.
  • Strong written and verbal communication skill
  • Highly desired - some photo/video editing skills to be able to produce nice screenshots, product images, customer tutorials, etc


About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level
Mid-level

Location requirements

Open to candidates from all countries.

Hiring timezones

Worldwide

About CME

Learn more about CME and their company culture.

View company profile

CME, originally founded in 2005, has grown from its early days to become a multinational technology consulting firm recognized for its innovative solutions and premium technology services. With its headquarters in Beirut, Lebanon, CME exemplifies what it means to drive digital transformation effectively. The company specializes in delivering tailored, end-to-end solutions that empower businesses to navigate their digital journeys successfully. Over the years, CME has assisted numerous clients, helping them enhance their operations and maintain their competitive edge.

What started as a small initiative has expanded its offerings to encompass various disciplines, such as Artificial Intelligence, Data Management, Customer Experience, Software Engineering, and the Internet of Things. The company's success is evident, having completed significant projects and serving millions of users around the globe. Moreover, CME boasts a talented and diverse workforce dedicated to innovation and excellence, continuously driving substantial results across sectors like healthcare, finance, retail, and telecommunications. Their mission, ‘Reimagine Everything,’ encapsulates CME’s aim to leverage cutting-edge technology for transformative outcomes, marking its importance in the technology landscape.

Claim this profileCME logoCM

CME

View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

9 remote jobs at CME

Explore the variety of open remote roles at CME, offering flexible work options across multiple disciplines and skill levels.

View all jobs at CME

Remote companies like CME

Find your next opportunity by exploring profiles of companies that are similar to CME. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan