CloudflareCL

Software Engineer - Engineering Platforms/Productivity

At Cloudflare, we have our eyes set on an ambitious goal — to help build a better Internet. We believe that with our talented team, smart technology and engaged users we can solve some of the biggest problems on the Internet.

Cloudflare

Employee count: 1001-5000

Salary: 137k-198k USD

United States only
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About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

About the Department

Cloudflare’s Engineering Team builds and runs the software that handles large amounts of requests on the Internet today. We also build and run the internal tools and platforms that run that software. Individual engineering teams are typically responsible for large areas with considerable impact, and able to execute autonomously within that space to deliver value to their customers - be they internal or external.

Many of Cloudflare’s critical internal services run on Kubernetes. These services include those responsible for Cloudflare’s control plane and APIs, data analytics and other internal tools used to manage our global network. These Kubernetes platforms are purpose-built from the ground up and run on bare metal Linux in different regions around the world. The scale we work at involves tens of thousands of containers and terabits per second of network traffic. The team takes pride in knowing this platform helps run parts of the global Internet.

About the team and the role

The Engineering Platform and Productivity team has a charter to build a self-service, resilient, and scalable platform using a combination of Open Source projects, intellectual property, and internal infrastructure. The charter includes to build tools and services that help easily integrate a base set of capabilities into Cloudflare’s products. These services have cross cutting concerns that 100s of fellow engineers use as the building blocks at Cloudflare. The team also writes services that is redundant for each product development team to build and that serve high volumes of requests every day.

As an engineer in the Engineering Productivity and Platforms organization, you'll be building and managing tools to help engineers deploy and operate the services that make Cloudflare work. Our mission is to provide a reliable, yet flexible, platform to help product teams release new software efficiently and safely. The role includes both software engineering and DevOps operational responsibilities. The ideal candidate will care deeply about providing other engineers with an excellent development experience.

What you'll do

  • Design and build scalable and resilient systems that can keep up with company growth
  • Design and build developer productivity tooling
  • Harden the platform against security threats and resource contention issues
  • Improve our GitOps systems and practices
  • Improve the efficiency of managing resources such as CPU, bandwidth and storage
  • Work with app teams to understand their potential challenges and help them choose the best way to architect their systems
  • Drive initiatives that make our engineers happier and more productive.
  • Help respond and prevent incidents impacting core platforms

Desirable skills, knowledge and experience

  • Ability to work with codebases in Bash, TypeScript and Go
  • Excellent debugging skills in a Linux environment
  • Source control experience including branching, merging and rebasing
  • Experience managing and deploying onto production Kubernetes or similar orchestration platforms
  • The ability to break down complex problems into smaller pieces, provide options, talk through trade-offs and drive the effort to solve the problem

Bonus Points

  • Experience operating Kubernetes on-premise at scale in capacities including SRE, systems design or architecture
  • Providing guidance and building platforms across multiple zones and regions as foundation for other teams to build distributed highly-available applications
  • Worked in a platform engineering team/ engineering productivity team in the past.

Compensation

Compensation may be adjusted depending on work location.

  • For Colorado-based hires: Estimated annual salary of $137,000 - $167,000
  • For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $154,000 - $188,000
  • For Bay Area-based hires: Estimated annual salary of $162,000 - $198,000

Available Locations: Remote US, Remote UK

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health Welfare Benefits

  • Medical/Rx Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Commuter Spending Accounts
  • Fertility Family Forming Benefits
  • On-demand mental health support and Employee Assistance Program
  • Global Travel Medical Insurance

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life Accident Insurance
  • 401(k) Retirement Savings Plan
  • Employee Stock Participation Plan

Time Off

  • Flexible paid time off covering vacation and sick leave
  • Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.

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About the job

Apply before

Jun 14, 2024

Posted on

Apr 15, 2024

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 137k-198k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Cloudflare

Learn more about Cloudflare and their company culture.

View company profile

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

What we do

  • Anytime we push code, it automatically affects millions of Internet properties.

  • Every day, thousands of new customers sign up for Cloudflare service.

  • We serve 46 million HTTP requests per second on average.

  • We serve data from 300 cities in over 100 countries around the world.

Our Story

How Cloudflare Began

In 2004, Matthew Prince and Lee Holloway set out to answer the basic question: “Where does email spam come from?” The two of them built a system that allowed anyone with a website to track how spammers harvested email addresses. Project Honey Pot was born.

Project Honey Pot quietly grew over the years. Lee’s flexible architecture adapted to track more of the threats that web administrators faced. Thousands of websites, from more than 185 countries, signed up to participate in the project. While users loved Project Honey Pot’s ability to track online malicious behavior, they had one repeated request: don’t just track the bad guys, stop them.

Cloudflare's First Office in Palo Alto

In 2009, Matthew had taken a sabbatical from his full time work to get his MBA from the Harvard Business School. There he met Michelle Zatlyn, now Cloudflare’s Chief Operating Officer. The two were talking one day when Matthew mentioned Project Honey Pot and its amazing community of users. Michelle immediately recognized the opportunity to create a service that would take Project Honey Pot to the next level: not just tracking Internet threats, but stopping them too. The classmates started to work on a business plan.

One of the first orders of business was coming up with a name. The first business plan was titled “Project Web Wall,” but that hardly resonated. A friend of Matthew’s suggested that they were creating a “firewall in the cloud,” so it should be known as Cloudflare. The name immediately felt right and stuck. Matthew and Michelle worked with the faculty at the Harvard Business School to refine the business plan. In the meantime, Lee built the first working prototype in his spare time. In April 2009, Cloudflare won the prestigious Harvard Business School Business Plan competition.

Lee was based in California and, after graduating from HBS, Michelle and Matthew headed west. The three co-founders spent the summer refining the Cloudflare prototype. They felt that Cloudflare solved a real need and set out to take Cloudflare to the next level. In November of 2009, Cloudflare closed its Series A financing with Ray Rothrock, from Venrock, and Carl Ledbetter, from Pelion Venture Partners.

Matthew Prince, Michelle Zatlyn, Lee Holloway

Matthew, Lee, and Michelle began to build the Cloudflare team. Recruiting before you have a product is always tricky, but one thing resonated with everyone: Cloudflare's core mission is to help build a better Internet. That was a project that smart engineers could get passionate about. Soon Cloudflare’s Palo Alto, CA offices began to fill with a talented team who hailed from top companies like Google, Yahoo, PayPal, and Mint.com.

The biggest concern that investors and advisors had was that Cloudflare’s solution, which was originally focused on securing websites, would introduce latency. The team became obsessed with stamping out latency anywhere in the system. In June 2010, Cloudflare quietly launched a private beta to select members of the Project Honey Pot community. The whole team held their breath. Then something surprising happened. Users began writing in that not only was Cloudflare protecting them against online bad guys, but their sites were loading, on average, 30% faster. The efficiency of Cloudflare’s system, the layer of caching for static resources, and the fact that Cloudflare was taking so much garbage traffic off its user’s sites meant Cloudflare not only offered security, it also offered incredible performance.

From the first discussions of Cloudflare back on the Harvard Business School’s campus in 2009, the plan was always to launch at TechCrunch. On September 27, 2010, Cloudflare did just that. The entire Cloudflare team gathered in an auditorium in downtown San Francisco at TechCrunch Disrupt. Early beta users were excited about finally being able to talk about the cool service they’d been using for months. And Matthew and Michelle stepped on stage to announce to the world Cloudflare’s launch. Since then, Cloudflare has launched dozens of products and hundreds of features over the course of 6 years, opened 6 offices across 3 countries, and brought 300 data centers online. All of these efforts have brought Cloudflare's benefits: security, performance, reliability and insights, to millions of customers around the globe.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Employee benefits

Learn about the employee benefits and perks provided at Cloudflare.

View benefits

Disability insurance

Short- and long-term disability coverage.

Life insurance

Life insurance so you don't have to worry.

Healthcare benefits

We offer a comprehensive healthcare benefits package.

Fertility benefits

Family forming support to our employees across our offices.

View Cloudflare's employee benefits
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