Third-party Operations Manager

About Us

ClearBank was built on the belief that banking infrastructure would no longer slow down progress. Instead, it’s the catalyst that unlocks the potential to innovate. That’s why our clients — financial institutions from fintech’s and crypto platforms, to banks and credit unions — use our API to power their banking infrastructure.

But we wouldn’t be ClearBank without our people. They’re what powers our innovative technology and the reason we love what we do every day. We’re a group of spirited people who are never afraid to challenge the norm – becoming stronger, more energised, and that much better when we’re together. It’s our belief in fairness, autonomy and choice that means our people are empowered with the tools to learn, grow, and contribute to ours and our clients’ success. Interested in joining us? Read on or visit our website for more information.

About You

As the Third-party Operations Manager you’ll be joining the Technology Governance team, within the technology organisation. Reporting to the Head of Technology Governance, you’ll be a part of a fast-growing business that is challenging the market and doing things differently.

You will be working exclusively with a fast-paced Fintech organisation who are looking to hire a driven and ambitious Third-party Operations Manager to join their team on a permanent basis, as they continue on their journey of transformation and change. This role will work closely with Head of Technology Governance, the central Procurement & Third-Party Operations team to support the engineering teams to ensure the department manages third-parties effectively and efficiently. You will be responsible for the coordination and management of the overall third parties within the technology organisation. You will drive supplier performance and maximise cost effectiveness.

Must be a clear and confident communicator with proven experience of managing multiple projects/stakeholders simultaneously. Third-Party management experience in a Financial Services and technology environment is a must.

Generalist experience of contributing towards the evolution of a procurement function, including introducing ways-of-working, process design, operational efficiency and supplier risk management are also preferred.

And you’ll be joining one of the fastest-growing tech companies in the UK, according to Deloitte Fast 50.

As the Third-party Operations Manager you will be

• A motivated, driven, self-starter with a keen eye for detail.

• Passionate about third parties, and an advocate for procurement and service management
• A collaborator and influencer, yet someone who is adept at working remotely with minimal supervision.
• Experienced in all aspects of the procurement and supplier management lifecycle
• Preferably MCIPS Qualified (or equivalent),

Requirements

We are looking for exceptional talent with a demonstrable track record of success. Someone that is comfortable both working alone and in collaboration with a large engineering team as well as partnering with a small, centralised Procurement and Third Party Operations team and a wide array of stakeholders.

• You will be a generalist, with experience across Supplier Management, Procurement and Third-Party Operations, and be equally comfortable in each domain.
• You will have had experience of Procurement Operations processes and can confidently deal with a number of competing priorities within a complex and challenging environment.
• You are adept in MI management, Procurement and Third-Party reporting & analysis, and are comfortable in working with senior managers
• You have experience in using Third-Party Management systems.
• You have experience in implementing Procurement and Third-Party Policies and Procedures.
• You will have deep experience of working within technology or business functions of businesses, building and embedding ways-of-working for Procurement and Third -Party Operations processes
• You will have experience of Procurement function’s ways-of-working, process design, operational efficiency and supplier risk management
• You will have robust influencing and relationship management skills to create strong working relationships with key stakeholders.

Benefits

• At ClearBank we have a flexible working philosophy, empowering our employees to manage their time in a way which allows them to meet both work and personal commitments, in partnership with their line manager
• Spacious and well-equipped new offices in London and Bristol
• 27 days annual leave per year, plus flexible bank holidays
• The option to work outside of the UK for up to 30 days per year
• Regular company-wide socials
• Take a couple of days per year to volunteer with your chosen charity to do something bigger than ClearBank
• Private healthcare through Healix and discounted Bupa dental cover, with employee healthy living perks and discounts through YuLife
• Enhanced family-friendly leave
• Plus, you’ll have the opportunity to join an innovative team that’s building a bank fit for the future! 🚀

ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration.

ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation.

As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share this with our Talent Acquisition team prior to your interview stage, if applicable.

The legal bit

By submitting your CV, you confirm that you can demonstrate you have the right to work in the UK. Regretfully we are not in a position to sponsor applicants for immigration purposes at the current time. By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.