Clay is a company that helps organizations turn growth ideas into reality. The Enterprise Product Support Specialist will be the primary technical and strategic partner for Clay's largest, most complex customers, ensuring their long-term success and influencing how they deliver exceptional enterprise-grade support.
Requirements
- Extensive technical expertise in APIs, complex data integrations, log analysis, and SaaS architecture
- Proven track record in enterprise SaaS support, technical account management, or solutions engineering
- Exceptional consultative skills
- Enterprise relationship management experience
- Customer obsession
- Process and systems thinking
- Experience collaborating cross-functionally with Product, Engineering, and Customer Success teams
Benefits
- Paid Time Off
- Retirement Plan
- Health Insurance
- Stock Options
- Flexible Work Schedule
