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CitizenCI

Senior Manager of Mission Control

At Citizen, we believe that stronger communities are safer communities.

Citizen

Employee count: 51-200

Salary: 165k-210k USD

United States only

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Citizen is seeking a Director of Mission Control to lead the real-time distribution of safety incidents to millions of users, ensuring safety information is delivered quickly, accurately, and responsibly at scale.

Requirements

  • 8-10+ years of experience managing a large 24/7 operations center, newsroom, or other high intensity operation
  • Highly collaborative and a superior communicator with strong personal credibility
  • Proven ability to make decisions on editorial judgment, daily content, complex operations and logistics in a fast-paced environment

Benefits

  • Competitive salary
  • Equity
  • Full benefits package
  • Unlimited PTO
  • Up to 14 weeks paid parental leave
  • Monthly tech stipend
  • Free mental health support
  • Hybrid work environment

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Salary

Salary: 165k-210k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Citizen

Learn more about Citizen and their company culture.

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At Citizen, we believe that stronger communities are safer communities. We live in a world where people can access information quickly, share effortlessly, and connect easily — but we have yet to see the power of bringing people together to watch out for each other. At Citizen, we’re developing cutting edge technology so you can take care of the people and places you love.

Citizen is on a mission to make your world a safer place.

We’ve helped more than 9 million people across 60+ cities stay safer. And we’re just getting started. We have big plans for Citizen — here are some of the things we’ll be working on to bring them to life.

We believe in public information for the good of the public.

In being able to act on safety alerts in real time. In transparency that bonds and that empowers everyone in a community, from city council to residents.

We believe in giving people a way to use their phones to protect a neighbor, to prevent a tragedy, and to count on one another.

And to create a safer world for each other, with each other.

A mission we believe in. Powered by people who believe in a better world.

Having the right people on your team is crucial when you’re building something with a direct impact on people’s everyday lives.

The people who make up Citizen have built product in technology in the past at Instagram, Square, Uber, and Google; worked in emergency response as volunteer EMTs and firefighters; and made communities safer as violence interrupters in crime dense neighborhoods. Their different backgrounds and their shared ambition, critical thinking, and excitement help us create a product and world we believe in.

Everything we do at Citizen, we do with the big picture in mind. We take the time to make sure candidates fully understand our mission from multiple perspectives. We are scaling quickly, but also consider every new hire strategically and thoughtfully. If you feel the same way about looking for new opportunities, we’d love to talk.

Employee benefits

Learn about the employee benefits and perks provided at Citizen.

View benefits

Transit & Commute Benefits

Citizen supports employees' commute to the office with pre-tax commuter card benefits, making the daily transit more affordable.

Comprehensive Health Coverage

Citizen covers 90% of health, dental, and vision care premiums for salaried employees, ensuring comprehensive healthcare support.

Generous Vacation Policy

Citizen offers unlimited paid time off for salaried employees and 13 days of PTO for hourly employees, promoting work-life balance.

Competitive Stock Options

Citizen offers competitive stock options packages to employees, fostering a sense of ownership and investment in the company's growth.

View Citizen's employee benefits
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Citizen

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