Account Specialist, Client Development

Account Specialist, Client Development

Let’s be unstoppable together!

Circana is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.

Learn more at www.circana.com.

What will you be doing?

If you enjoy helping clients answer important business questions and find strategic direction, this job is for you. The Foodservice Account Specialist supports Circana’s relationship with an assigned portfolio of distributor clients. You will help to drive value within our Foodservice accounts to ensure continued growth and profitability. This integral member of the team will report to the Team Director.

Job Responsibilities

• Provide day-to-day servicing support for our clients, assessing and addressing client business needs.
• Accurately interpret data and clearly articulate findings and insights to both internal and external audiences, in written and verbal formats.
• Build strategic relationships with client contacts to develop business insights regarding the clients' most important issues/needs, both short and long-term.
• Conduct small group client training on Circana applications and methodology.
• Contribute to team revenue and opportunity pipeline.
• Build industry expertise by monitoring, researching, and uncovering trends among consumers, retail CPG, and foodservice.
• Manage creation and distribution of weekly, monthly, and quarterly on going “key insights” presentations and/or deliverables.

• Partner with cross-functional departments and teams within Circana to ensure success for the business.

Requirements

• 1-3+ years of experience in market research and/or consumer insights.
• BA/BS or equivalent. Market research or marketing background preferred.
• Ability to multi-task and manage multiple priorities against pressing deadlines, strong organizational and project management skills.
• Excellent verbal and written communication skills, including strong presentation skills.
• Ability to work well on a team as well as independently.
• Expert in MS Office products (Excel & PowerPoint are critical).
• Experience in the food / foodservice industry a plus
• Up to 10% travel.

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position can be located in the following area(s): Remote