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ChocoCH

Customer Care Associate – (Multilingual)

Choco is a food ordering platform that connects restaurants and suppliers, focusing on reducing food waste and enhancing operational efficiency in the food supply chain.

Choco

Employee count: 201-500

France only

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Join Choco, a global company that builds software to automate orders, reduce errors, and improve efficiency for food distributors. As a Customer Care Associate, you will own customer issue resolution and provide fast, reliable support in French and Spanish-speaking markets.

Requirements

  • 2+ years of experience in customer support or operations in fast-paced, tech-enabled environments
  • Fluency in French, Spanish, and English (C1+ written and spoken)
  • Strong judgment in prioritization and real-time problem solving

Benefits

  • Competitive compensation
  • Health and wellbeing support
  • Long-term benefits like a sabbatical

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

France +/- 0 hours

About Choco

Learn more about Choco and their company culture.

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Choco is a pioneering platform designed to revolutionize the food supply chain by connecting restaurants and suppliers through a seamless order process. Our customers face the daunting challenge of inefficiencies within a system that is responsible for significant food waste and greenhouse gas emissions; this is detrimental not only to the environment but also to their economic well-being. That’s why we created Choco.

By digitizing the entire order process, our platform provides restaurants and suppliers with tools to streamline operations, reduce manual entry errors, and cut down on food waste. Our commitment to sustainability is reflected in our mission to tackle the pressing issue of climate change; we believe that up to 40% of food produced globally goes to waste, and our goal is to help reduce this figure significantly. Utilizing Choco means automating order management—allowing our users to focus more on their core business instead of tedious administrative tasks.

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Choco

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