Senior Product Manager

Our Company:

At Cerebral, we're on a mission to democratize access to high-quality mental health care for all. We believe that everyone everywhere deserves to get the care they need, and are striving to make care convenient and accessible, while tackling the stigmas that surround mental illness.

Since launching in January of 2020, Cerebral has scaled to provide mental health services to more than 700,000 people in all fifty US states. With support from investors like SoftBank, Silver Lake, Access Industries, Bill Ackman, WestCap, and others, and impactful leaders like you, we’ll continue to democratize mental health care and double down on clinical quality and deliver exceptional client outcomes for years to come. With a heavy focus on clinical quality and safety in all that we do, we’ve accomplished excellent outcomes for hundreds of thousands of clients:

• 82% of clients report an improvement in their anxiety symptoms after using Cerebral.
• 75% of clients who report improvement in their depression see improvement within 60 days.
• 50% of clients who initially report suicidal ideation no longer harbor suicidal thoughts after treatment with Cerebral.

This is just the beginning for Cerebral, and we won’t stop building, growing, and iterating until everyone, everywhere can access high-quality, evidence-based mental health care without high costs and/or long wait times. We’re looking for mission-driven leaders who share these values, and we need your help as we transform access to high-quality mental health care in the United States and beyond.

The Role:

Cerebral is seeking a Senior Product Manager on the Retention & Outcomes team. In this role, you’ll ideate and execute on enhancements to our mobile and web applications to drive client engagement, retention, and health outcomes. This role will inform the strategy to deliver recurring value to patients and drive business outcomes.

Who you are:

• 4+ years experience in a product management role
• Experience with web and mobile app development practices
• Laser-focus on crafting high quality UX and engaging features
• Ability to build relationships and effectively collaborate with all levels of the organization, from individual contributors to C-level executives
• Excellent communication skills, with the ability to evangelize a compelling product vision to senior leadership and stakeholders.
• Ability to manage and influence through persuasion, negotiation, and consensus building
• Enthusiasm and creativity to inspire others
• Deep sense of ownership with the ability to work autonomously

Strongly preferred experience:

• Experience with consumer health and wellness
• Experience delivering strong UX with an emphasis on engagement
• Understanding and passion for healthcare
• Experience within a fast-paced, startup environment

How your skills and passion will come to life at Cerebral:

• Define new ways for clients to understand their mental health progress and improve outcomes
• Deliver highly engaging features and improve the overall UX of our web and mobile applications
• Inform the long term product roadmap, specify the product requirements that will create the best user experience for our clients
• Build cross-functional relationships and processes with other product managers, engineering, clinical, analytics, design, and marketing to drive initiatives
• Define success metrics for, measure, and evaluate the impact of product effortsAnalyze and understand data, and leverage that understanding to make data-driven decisions
• Deeply understand the client and provider experience by collaborating with our design, product, and clinical teams

What we offer:

• Mission-driven impact:
  • Shape the future of the #1 largest and fastest growing online mental health care company in the world
  • Build a platform that is improving the lives and well-being of hundreds of thousands of people (and counting)
  • Join a community of high achievers who have a passion for promoting mental health
• Path to develop & grow:
  • Bi-annual performance reviews & opportunities for promotions - as Cerebral grows, so should you. We build your goals together and forge a career path that is right for you
• Remote-first model: Work virtually from anywhere in the US
• Competitive compensation & benefits:
  • Total compensation includes annual bonus and equity / stock options
  • Medical, Dental, Vision, Life Insurance, HSA, Flexible Spending Accounts and 401(k)
  • Unlimited PTO - we encourage taking the time you need to relax and recharge
  • Wellness perks including monthly mental health days off (12 per year) in addition to holidays, and “No Meeting Wednesdays”
  • Up to $200 reimbursement for any equipment purchased to support your work-from-home environment (video camera, ring light, headset, etc.)
  • Access to free Cerebral therapy services (up to 7 sessions per year)
  • Medical travel expense health reimbursement arrangement
  • Paid parental leave after 3 months
• Culture & connectivity:
  • Monthly peer-to-peer recognition allowance via Bonusly allows team members to reward one another for values-aligned contributions
  • Employee Resource Groups that bring team members together in a safe space to connect with one another and advance a respectful and inclusive company culture
  • Virtual social events enable us to build a sense of community and connect on a more personal level
  • Optional in-person local meetups for major hub cities

The national base salary range (OR the national hourly range for nonexempt positions) offered for this position is outlined below. Cerebral is committed to equal pay for equal work; however, business reasons may dictate variations in pay that are attributed to objective factors, such as a candidate's qualifications and years of experience. Total compensation includes base salary and may include an annual performance bonus and equity/stock options.

Who we are (our company values):

• Client-first Focus - relentless focus on advancing the quality of care, clinical experience, and patient safety
• Ethics & Integrity - do what is right and demonstrate ethical principles, even when no one is watching
• Commitment - accountable for fully delivering on commitments to our clients and each other
• Impact & Quality - make a positive impact and deliver high quality outcomes, based on data and evidence
• Empathy - act compassionately, listen to seek understanding, and cultivate psychological safety with clients and colleagues
• Collaboration - achieve our goals together as a united team, strengthened by mutual openness, trust, and diversity of thought
• Thoughtful Innovation - continuously evolve our ability to deliver on our mission, prioritizing long-term, strategic bets over short-term gains

Cerebral is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

Cerebral, Inc. is a management services organization that provides health information technology, information management system, and non-clinical administrative support services for various medical practices, including Cerebral Medical Group, PA and its affiliated practices (CMG), who are solely responsible for providing and overseeing all clinical matters. Cerebral, Inc. does not provide healthcare services, employ any healthcare provider, own any medical practice (including CMG), or control or attempt to control any provider or the provision of any healthcare service. “Cerebral” is the brand name commonly used by Cerebral, Inc. and CMG.