About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
We are seeking a highly skilled Principal Technical Program Manager (TPM) to lead large, complex, cross‑functional engineering programs across the Product & Technology organization. This is a senior individual‑contributor role requiring strong technical depth, strategic program leadership, and the ability to communicate clearly at the VP/SVP/EVP level. The Principal TPM must maintain working fluency in cloud architecture, distributed systems design, large‑scale enterprise integration patterns, data flows, APIs/services, network engineering fundamentals, security, reliability, and modern SDLC/DevOps practices. The Principal TPM converts business strategy into predictable engineering delivery, drives cross‑value‑stream alignment, manages critical dependencies and risks, and ensures executive stakeholders receive concise, decision‑ready updates.
Location
This is a fully remote opportunity open to candidates located anywhere in the U.S.
The Main Responsibilities
- Lead the end‑to‑end lifecycle of large, complex, multi‑team engineering programs, ensuring program structure, delivery rhythms, and engineering outcomes are clear and predictable.
- Define and track performance metrics tied to engineering execution, program health, and SLAs with business and product stakeholders.
- Develop and maintain engineering‑aligned roadmaps, integrated timelines, dependency maps, budgets, and risk mitigation plans.
- Build and lead program governance for executives, synthesizing engineering progress, risks, and technical trade‑offs into clear, decision‑oriented updates.
- Implement best practices in engineering program governance, dependency management, cross‑team risk visibility, SDLC alignment, and change management.
- Foster a culture of accountability, technical excellence, and delivery predictability across engineering teams and partner groups.
- Partner with finance, engineering, and product to monitor capital/opex, capacity utilization, and resource allocation across internal teams and vendors.
- Report on program status—including engineering risks, dependencies, integration concerns, and mitigation paths—to senior leadership and key stakeholders.
- Coordinate engineering planning cycles (roadmap planning, PI planning, quarterly commitments) and ensure backlogs are prioritized, estimated, and aligned with program objectives.
- Contribute to strategic planning and partner across Product, Engineering, Architecture, and Operations to ensure engineering readiness for launches and major releases.
What We Look For in a Candidate
- Bachelor’s degree in a technical field or equivalent experience; advanced degree is a plus.
- 12-15+ years of experience leading large‑scale technical or engineering programs within complex, matrixed technology organizations.
- Strong technical fluency in architecture, system design, APIs/services, data flows, and SDLC/DevOps.
- Proven ability to communicate clearly and influence at the VP/SVP/EVP level—distilling complex engineering issues, risks, and trade‑offs into concise recommendations.
- Demonstrated experience managing engineering dependencies, sequencing across multiple teams, and driving outcomes across software and/or network domains.
- Strong ability to navigate ambiguity, resolve cross‑team conflicts, and turn strategy into structured engineering execution plans.
- Exceptional stakeholder engagement and relationship‑building skills across Product, Engineering, Architecture, Operations, and Finance.
- High urgency, accountability, and operational rigor; sets high standards for clarity, delivery predictability, and tooling hygiene. PMP/PMI, Agile/SAFe, or Lean Six Sigma certifications are a plus
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.Location Based Pay Ranges$152,066 - $202,755 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY |
| Learn more about Lumen's: |
| Benefits |
Requisition #: 341459
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
