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Centro.teamCE

Trust and Safety Analyst (RO)

Centro provides native, no-code tools and automations to bridge the gap between Salesforce, Microsoft Teams, and Slack, helping teams be more effective.

Centro.team

Employee count: 1-10

Romania only

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About us: Centro holding is an international product development company with over 15 years of expertise in web development, commercial design, affiliate, and online marketing. Our diverse and talented team operates across various countries, including the USA, Canada, Cyprus, Ukraine, Poland, Georgia, and more.

We are looking for a Trust and Safety Analyst (remote), who will support the Manager of Trust and Safety in monitoring, analyzing, and interpreting regulations, legislation, and compliance requirements. This role is integral to ensuring that our company stays ahead of changes in regulatory frameworks, industry standards, and best practices, thereby protecting the business and our users. The ideal candidate will have a strong background in compliance, legal research, or regulatory analysis, with the ability to translate complex requirements into actionable insights.


RESPONSIBILITIES:
● Monitor, research, and analyze relevant laws, regulations, and industry standards that impact the business. This can include EU Digital services act, Online Safety Acts and other existing or emerging regulations;
● Maintain detailed reports and breakdowns of legislation, identifying potential risks and opportunities for the business.
● Provide findings and recommendations to leaders and stakeholders;
● Help to develop compliance processes, policies, and procedures;
● Participate in cross-functional projects to ensure compliance considerations are addressed in new initiatives;
● Maintain up-to-date knowledge of emerging trends in trust and safety within the digital content industry;
● Audit internal content rules to ensure compliance standards are clear and concise for moderators.

REQUIREMENTS
● Bachelor’s degree in Law, Business, Public Policy, or a related field.
● 2+ years of experience in compliance, regulatory analysis, or a similar role, preferably within digital platforms or online content industries.
● Strong understanding of legal and regulatory frameworks, particularly those relevant to digital content and online platforms.
● Exceptional analytical skills with the ability to translate complex information into clear, actionable recommendations.
● Excellent written and verbal communication skills.
● Detail-oriented with a proactive approach to problem-solving.
● Ability to work independently and collaboratively in a fast-paced environment.

PERKS AND BENEFITS:

- We commit to regular feedback;

- Paid vacation and sick days,;

  • Education allowance to keep your business skills or learning English;

- Health & Wellbeing benefits.

About the job

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Posted on

Job type

Full Time

Experience level

Education

Bachelor degree

Experience

2 years minimum

Experience accepted in place of education

Location requirements

Hiring timezones

Romania +/- 0 hours

About Centro.team

Learn more about Centro.team and their company culture.

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We're a team deeply rooted in the Salesforce ecosystem, with our founders having spent over a decade building products in the CRM space. Our journey has been shaped by our experiences with leading products like ActionGrid (now Conga Grid) and the award-winning Conga Contracts for Salesforce. This background has instilled in us a passion for creating clean, intuitive products that not only meet business needs but also delight users. Our core philosophy revolves around an obsession with customer and user satisfaction, ensuring that every tool we build is both powerful and a pleasure to use.

The idea for Centro was born from a real-world problem we faced. In 2017, while leading engineering at Conga, our company decided to standardize on Slack for all internal communication. This move was great for unifying conversations, but it created a significant gap: what about Salesforce? Critical discussions about the entire customer lifecycle—from qualifying prospects and progressing deals to handling customer success and support escalations—were happening in Slack, completely disconnected from the Salesforce records they related to. We saw an opportunity to bridge this gap. We created Centro to bring these essential platforms together, providing native, no-code tools and automations that embed Slack and Microsoft Teams directly within Salesforce. Our goal is to eliminate the 'swivel chair' effect, allowing teams to discover, organize, create, and learn more effectively without ever leaving their primary workspace. We empower teams to be more reactive and collaborative in real-time, transforming fragmented conversations into a streamlined, visible, and actionable part of their workflow.

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Centro.team

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