Engagement Manager

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

As the Engagement Manager, you are responsible for the day-to-day health and effectiveness of Cengage Group’s relationships with high priority partners National Geographic Society and TED. You will serve as our primary contact with these organizations, responding swiftly to requests to partner on initiatives to expand our impact and to ensure that Cengage is adhering to and leveraging existing agreements to maximize business outcomes.

What you'll do here:

• Manage master view of contract requirements and obligations, as well as any tracking and reporting necessary to meet contractual obligations

• Manage day-to-day relationship with NGS, including deep understanding of all NGS-Cengage touchpoints to help drive results

• Serve as expert and steward of the brands, ensuring adherence to guidelines set by partner organizations

• Work cross-functionally to coordinate Board of Director meetings and prepare presentations as needed

• Liaise with CEO office, Executive Team and senior leadership to ensure Cengage representation at NGS functions (e.g. Explorers Festival)

• Develop and own cross-functional issue escalation/resolution process

• Partner with Content Acquisitions Operations to ensure optimized workflows to enable businesses to leverage NGS resources (ie brand, assets, content, talent)

• Cultivate relationships with key leaders at NGS and at TED, partnering on mutually beneficial initiatives

Skills you will need here:

• 3-6 years program management or B2B management experience

• Exceptional relationship building skills; able to gain trust of diverse partners from the executives to entry-level team members

• Experience engaging with senior level management in formal presentations

• Exceptional written and verbal communication skills

• Proficiency with Word, Excel, and PowerPoint

At National Geographic Learning, a part of Cengage Group, we are enabling opportunity, powering progress, and supporting student journeys toward college and career. Using our digital learning programs and classroom learning resources, students experience the excitement and joy of learning that National Geographic explorers, scientists, writers, and photographers experience.

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at [email protected] or at +1 (617)289-7917.

About CengageGroup

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.