Marketing Web Operations Coordinator

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

As part of Cengage Global Marketing Services, the Marketing Services team provides our go-to-market teams with website expertise. As the Marketing Web Operations Coordinator, you will support web and marketing technology production. As a Marketing Web Operations team member, you will gain extensive knowledge of how websites and related tactics are created and maintained to help our diverse group of marketing experts achieve campaign success.

What you'll do here:

• Implement web edits on marketing websites

• Maintain web and related technology documentation, design templates and code library

• Monitor, answer questions, and resolve issues reported by CMS contributors

• Create and execute test plans

• Set up tests for conversion optimization

• Run diagnostic tools to monitor website health and assign issues to the appropriate owner

• Perform monthly maintenance on WordPress sites

• Create reports as needed

Skills you will need here:

• Bachelor's degree in Marketing, Advertising, Information Technology, Business, Communications, or a related field.

• 2 years of work experience in a professional office environment

• Outstanding written and verbal communication skills

• Proficient with Microsoft Office Suite tools (Word, Excel, PowerPoint)

• Strong organizational and time-management skills

• Ability to thrive with a variable workload and adapt constantly evolving priorities

• Ability to begin using new technology quickly and confidently

Preferred:

• Experience with website production

• Experience creating HTML

• Experience creating process maps

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at [email protected] or at +1 (617)289-7917.

About CengageGroup

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.