Business Analyst - Boston

Overview

• The Business Analyst will support the development and delivery of technical projects that improve the use of public health data to inform decision making. Working within Boston Public Health Commission, IT, Data modernization the Business Analyst will collaborate across technical and non-technical teams to gather functional and non-functional requirements, assure that requirements are correctly understood by developers, assure user training and change management, and facilitate alignment towards the planning and implementation of a public health data systems project.
• The Business Analyst will be hired by the CDC Foundation and assigned to the Boston Public Health Commission, IT, Data modernization. This position is eligible for a fully remote work arrangement for U.S. based candidates.

Responsibilities

• Lead or participate in requirements gathering/JAD sessions, working closely with Project or Product Manager(s), developers, subject matter experts, vendors, and users.
• Define and document requirements and use cases and assure these are correctly understood by developers.
• Identify and compile business requirements and translate them into detailed functional specifications.
• Evaluate the elements of systems design, wireframes, business and data migration rules and other deliverables.
• Develop improvement strategies to meet business needs and develop business process modelling procedures.
• Interpret key business data sets and support business intelligence strategies with quantitative analysis. Develop system architecture diagrams, data models and technical documentation to guide development efforts in IT.
• Use and contribute to developing research, evidence, practice-based insights, and other forms of information for decision making.
• Develop comprehensive test cases at the application and multi-application levels.
• Work with user community, technical teams and vendors to meet implementation timeline.
• Conduct and direct end-user testing responsibilities.
• May perform data quality assurance; troubleshooting application and/or interfaces as problems arise and report issues.
• Facilitate business/functional requirement review, approval, and sign-off sessions.
• Document business practices and workflows, identify opportunities for improvement, support process improvement, discover issues and deliver improved value.
• Prioritize initiatives based on business needs and requirements.
• Effectively communicating insights and plans to cross-functional team members and management.
• Ensure solutions meet business needs and requirements. Monitor service level agreements.

Qualifications

• Bachelor’s degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred.
• Minimum of 7 years of related experience as a business analyst, data analyst, or implementation manager.
• Experience writing Use Cases, functional and non-functional requirements to document.
• Experience collaborating with a multi-disciplinary team to translate user and technical requirements and lead the team through smooth and continuous delivery.
• Knowledge and experience with product management methodologies, principles and processes.
• Experienced in change management and risk management principles and processes to provide leadership in the development of strategic plans and change management initiatives and their roll-out.
• Experience using data to make decisions, gathering data insights by design to improve outcomes.
• Experience in using tools like Microsoft Excel, Microsoft Visio, Microsoft PowerBi.
• Experience in writing SQL queries and relational databases like SQL Server, Oracle, Postgress etc.
• Knowledge of some programming languages like Python, R, SAS is desirable.
• Demonstrated experience developing and maintaining working relationships with internal and external partners and can effectively promote collaboration among differing viewpoints.
• Strong understanding of technical concepts and legacy systems.
• Knowledge of user experience design and user research principles and concepts.
• Ability to communicate and articulate problems and resolutions to technical and non-technical teams.
• Outstanding interpersonal and teamwork skills; and the ability to develop productive working relationships with colleagues and partners.
• Experience working in a virtual environment with remote partners and teams.
• Proficiency in Microsoft Office.

Special Notes

• This role is involved in a dynamic public health program. As such, roles and responsibilities are subject to change as situations evolve. Roles and responsibilities listed above may be expanded upon or updated to match priorities and needs, once written approval is received by the CDC Foundation in order to best support the public health programming.

About the CDC Foundation

• The CDC Foundation helps CDC save and improve lives by unleashing the power of collaboration between CDC, philanthropies, corporations, organizations and individuals to protect the health, safety and security of America and the world. The CDC Foundation is the go-to nonprofit authorized by Congress to mobilize philanthropic partners and private-sector resources to support CDC’s critical health protection mission. The CDC Foundation manages hundreds of programs each year impacting a variety of health threats from chronic disease conditions including cardiovascular disease and cancer, to infectious diseases like rotavirus and HIV, to emergency responses, including COVID-19 and Ebola. Visit www.cdcfoundation.org for more information.