United States onlyCCC Intelligent Solutions Inc. is a leading cloud platform for the insurance economy. The company is looking for a Remote Inbound Customer Service Representative to assist in explaining services and claims information to medical providers, patients, and billing services.
Requirements
- Must be able to train and work in a remote environment
- No prior medical insurance experience is required
- High school diploma or equivalent
- 1-2 years prior customer service experience required
- Excellent verbal and written communication skills
- Attention to detail
- Ability to multi-task with customer interactions and various applications
- Possess a positive attitude and desire to provide outstanding customer service
- Ability to learn basic medical terminology
- Weekday schedule flexibility
- Career oriented
- Strong technical aptitude
- Ability to work independently
- Quiet and professional work environment free of distractions
- High-speed internet connection (DSL or cable modem – non-cellular – with minimum speed of 25 mbps download and 15 mbps upload)
Benefits
- Hit your monthly incentive goal! Earn up to $200 extra per month and up to 4 hours of extra Paid Time Off!
- Clear career path with promotional opportunities with pay increases available within 1 year dependent upon performance
- Company culture that rewards employees for putting in the extra effort! Extra prizes and gifts are given away throughout the year!
- Annual company bonus of up to 7% based on performance
- 401K Match
- Paid time off
- Annual Incentive Plan Performance Bonus
- Comprehensive health insurance
- Adoption Assistance
- Tuition Reimbursement
- Wellness Programs
- Stock Purchase Plan options
- Employee Resource Groups
