(Internal) System Analyst

About Catena:

At Catena, we redefine overseas hiring by cultivating Filipino talent. Our rigorous qualification program and exclusive upskilling opportunities pave the way for our candidates' prosperous future at no cost. We scout the brightest individuals, equip them with superior skills, and connect them with high-profile roles. Join us as a driven, ambitious individual and work directly with executives, evolving as their indispensable partners. Are you ready for this transformative challenge?

About the Role:

Role: System Analyst
Salary: Up to $1,300 per month (Dependent on your skills and years of experience)
Work Schedule: Full-Time | 40 hours per week | Overlapping US Time Zones
(Example: Monday to Friday 9 AM - 5 PM EST / 9 PM - 5 AM PHT)

About the Role:

We are seeking a skilled System Analyst to join our team. The ideal candidate will have expertise in managing and maintaining complex systems, with a strong focus on automation and efficiency. You will play a pivotal role in optimizing our systems and processes to drive efficiency and innovation. You will be responsible for analyzing our existing systems, identifying areas for improvement, and implementing solutions to enhance performance. Additionally, you will collaborate with various stakeholders to gather requirements, design solutions, and ensure successful implementation.

Duties and Responsibilities:

• Conduct a thorough analysis of existing systems and processes to identify inefficiencies and areas for improvement.
• Design, deploy, and maintain systems infrastructure to support the company's operations and applications.
• Collaborate with cross-functional teams to gather requirements and develop solutions that meet business needs.
• Implement automation processes to streamline system provisioning, configuration management, and monitoring.
• Monitor system performance and troubleshoot issues, ensuring high availability and reliability.
• Develop and maintain documentation related to systems architecture, configurations, and procedures.
• Stay updated on industry trends and best practices to continuously improve system architecture and processes.
• Provide technical support and guidance to team members and end-users as needed.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Proven experience as a System Analyst, System Engineer, or similar role.
• Proficiency in Zapier or any related tool for automation and integration.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
• Experience with software development lifecycle and project management methodologies.
• Ability to work independently and prioritize tasks in a fast-paced environment.

Tools, Software, and Applications:

• Office 365
• Google Workspace
• Slack
• Zoom
• CRM tools like HubSpot
• Notion, and the like!
• Zapier or any related tool