Service Sales Representative, Automated Logic

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets.

We are seeking an established Service Sales Professional supporting various Outside Sales activities and customer relationship management for Automated Logic . Responsible for supporting the company's interests and establishing business relationships to enhance outside sales performance.

Role Purpose

• Generate service contract renewals and support recurring revenue streams.

• Identify opportunities to offer value-added services, such as remote monitoring, analytics platforms, or system upgrades.

• Educate clients on new products and services within the automation portfolio.

• Assist in onboarding new customers or transitioning from installation to service agreements.

• Track service contracts, warranties, and maintenance schedules

• Report on service sales pipeline and forecast revenue.

Responsibilities

• Develop and pursue new sales opportunities through provided leads while expanding sales in existing accounts.

• Work closely with technical teams (engineering, field technicians) to understand service requirements and relay customer needs.

• Maintain accurate CRM while reporting service sales, pipeline and forecast revenue.

• Coordinate with project managers to meet customer expectations.

• Customer service mindset with a sales-driven approach.

Required Qualifications

• High school diploma or GED.

• 3+ years of experience in building automation, HVAC controls, electrical systems, OR service sales in a technical environment.

• Valid Driver’s license.

Preferred Qualifications

• Bachelor’s degree.

• Technical aptitude with the ability to read technical drawings and communicate effectively at all levels of an organization.

• Strong communication and interpersonal skills.

• Strong organizational, analytical, and problem-solving skills.

• Ability to manage multiple tasks and priorities.

• Ability to communicate effectively at all levels.

• Team player and willing to collaborate with others on projects.

RSRCAR