CareHarmonyCA

Remote - Licensed Practical Nurse (LPN) - Intake Coordinator

CareHarmony is a healthcare technology company that provides AI-powered care coordination solutions to hospitals, physician practices, and other healthcare organizations to improve patient outcomes and support value-based care.

CareHarmony

Employee count: 51-200

Salary: 46k-58k USD

United States only

CareHarmony’s Care Coordinators (LPN) (NLC) (LVN) work comprehensively with providers to deliver value-based care management initiatives for their patients

CareHarmony is seeking an experienced Licensed Practical Nurse – LPN Nurse (LPN) (NLC) (LVN) with at least 3 years of direct patient-facing work experience; that thrives in a fast-paced environment, is self-motivated, has impeccable attention to detail, and values the impact they can have on a patient’s healthcare journey.

You will have experience identifying resources and coordinating needs for chronic care management patients.

What's in it for you?

  • Fully remote position - Work from the comfort of your own home in cozy clothes without a commute. Score!
  • Consistent schedule - Full-Time Monday – Friday, no weekends, rotational on-call-once per year on average.
  • Flexible hours - Have an appointment you need to attend? We will work with you to make up the hours at another time.
  • Career growth - Many of our team members move up in the company at a faster-than-average rate. We love to see our people succeed!

Requirements

Responsibilities:

  • Manage patient census with a resolution-driven approach to close gaps in clinical and non-clinical patient care.
  • Identify and coordinate community resources with patients that would benefit their care.
  • Provide patient education and health literacy on the management of chronic conditions.
  • Perform medication management, including identifying potential medication concerns, reconciliation, adherence, and coordinating refills.
  • Assist in ensuring timely delivery of services to your patients; Home Health, DME, Home Infusion, and other critical needs.
  • Resolve patients' questions and create an open dialogue to understand needs.
  • Assist/Manage referrals and appointment scheduling.

Additional Requirements:

  • Active Washington D.C. License active Compact/Multistate License (LPN)
  • Technical aptitude – Microsoft Office Suite
  • Excellent written and verbal communication skills

Plusses:

  • Epic Experience
  • Bilingual
  • Additional state licensures (LPN)

Remote Requirements:

  • Must have active high-speed Wi-Fi
  • Must have a home office or HIPAA-compliant workspace

Physical Requirements:

  • This position is sedentary and will require sitting for long periods of time
  • This position will require the ability to speak clearly and listen attentively, often by telephone, for an extended period of time
  • The position will require the ability to understand, process, and take thorough notes in real-time on telephone conversations

Benefits:

  • Health Benefits (core medical, dental, vision)
  • 401k with company match
  • Paid Holidays
  • Paid Time Off (PTO)
  • Sick Time Off (STO)

Pay:

  • $22/hr-$28/hr
  • $2000 quick start bonus
  • Opportunities to pick up OT to increase earnings

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Salary

Salary: 46k-58k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About CareHarmony

Learn more about CareHarmony and their company culture.

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Many patients, especially those managing chronic conditions, find navigating the healthcare system to be a significant challenge. They often face difficulties in coordinating care between multiple providers, understanding complex treatment plans, and accessing necessary resources. This can lead to fragmented care, poor health outcomes, and increased stress for both patients and their families. Our customers, which include hospitals, physician practices, Accountable Care Organizations (ACOs), and Independent Practice Associations (IPAs), are seeking solutions to provide more comprehensive and proactive care to these patients, particularly in the context of value-based care models that prioritize quality and efficiency. They need ways to extend their reach beyond the traditional office visit and support patients in managing their health on an ongoing basis.

That's why CareHarmony was created: to address these challenges by offering a human-driven, technology-enabled approach to care coordination. We understand that providers often struggle with the manual processes and limited visibility inherent in many existing systems, which makes it difficult to scale their care coordination efforts effectively. Our CareBlocks™ technology platform leverages artificial intelligence and machine learning to analyze clinical, claims, and social data, providing care teams with actionable insights and personalized care plan recommendations. This allows clinicians to deliver the right care to the right patient at the right time, treating each individual uniquely and guiding them on a truly personalized path through the healthcare ecosystem. We partner with healthcare organizations to implement turnkey chronic care management (CCM), remote patient monitoring (RPM), annual wellness visits, and transitional care management programs. By offering around-the-clock access to care coordinators, mobile application assistance, custom care plans, and simplified billing, we help our customers improve patient experiences, enhance clinical outcomes, and succeed in risk-based contracts and other value-based arrangements. Our services are designed to help patients better manage their chronic illnesses, navigate the healthcare system, and access community resources, ultimately improving their quality of life.

Tech stack

Learn about the tools and technologies that CareHarmony uses to build, market, and sell its products.

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CareHarmony employees can create an account to update this tech stack.

Employee benefits

Learn about the employee benefits and perks provided at CareHarmony.

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401k with match

401k plan with employer match.

Health Savings Account (HSA) with Employer Match

HSA with employer matching contribution.

Pet Insurance

Optional customizable ASPCA pet insurance.

Medical Insurance

PPO and HSA health plan options, plus dental and vision insurance.

View CareHarmony's employee benefits
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CareHarmony

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CareHarmony hiring Remote - Licensed Practical Nurse (LPN) - Intake Coordinator • Remote (Work from Home) | Himalayas