Care AccessCA

Clinical Results and Medical Consult Sub-Investigator

Care Access is building the future of healthcare, where many more life-changing therapies can reach those who need it most.

Care Access

Employee count: 201-500

United States only

What We Do

Care Access is a unique, multi-specialty network of research sites that operates as one connected team of physician investigators, nurse coordinators, and operations managers.

Who We Are

We care. Our people are the engines behind our mission: to revolutionize access to clinical trials for the benefit of patients everywhere. We care for one another, find new ideas to accelerate medicine, and seed a long-term impact for generations.

Position Overview

The Advanced Practice Provider (APP) in this role will manage the communication of abnormal test results to patients and provide medical consults. The APP will function within their scope of practice ensuring compliance with state licensure requirements. This includes contacting patients, documenting communications, following up on medical escalations, and collaborating with RN, Member Services, and site teams to ensure all patient interactions are appropriately managed and documented. This role is critical in ensuring timely patient communication and maintaining compliance with clinical and legal standards.

What You'll Be Working On (Duties include but not limited to):

  • Clinical Results and Medical Consult Management:
  • Receive and Review Results: Receive flagged abnormal, urgent, or critical test results and ensure they are ready for patient communication. Review and sign off on test results as defined by the program requirements and within scope of practice where licensed.
  • Patient Communication: Contact patients to communicate abnormal test results, ensuring focused, uninterrupted time for calls due to potential challenges in reaching patients. Provide personalized medical consult either separately or combined with test result calls. Discuss potential study opportunities and refer as appropriate.
  • Medical Escalations: Address and/or triage test-related or other medical escalations from the Member Services team, RN team, and site teams, such as result clarifications, member requests for medical advice/test interpretation, and communicate resolutions back to the patient, documenting the outcome.
  • Sub-Investigator:
  • Work closely with the Principal Investigator to oversee the execution of study protocols, delegating study related duties to site staff, as appropriate, and ensuring site compliance with study protocols, study-specific laboratory procedures, standards of Good Clinical Practice (GCP), Standard Operating Procedures (SOPs), quality (QA/QC) procedures, OSHA guidelines, and other state and local regulations as applicable.
  • Read and understand the informed consent form, protocol, and investigator's brochure
  • Be available to see subjects, answer their questions, and resolve medical issues during the study visit
  • Sign and ensure that the study documentation for each study visit is completed
  • Perform all study responsibilities in compliance with the IRB approved protocol
  • Review screening documentation and approves subjects for admission to study
  • Review admission documentation and approves subject for randomization
  • Provide ongoing assessment of the study subject to identify Adverse Events
  • Ensure that serious and unexpected adverse events are reported promptly to the Pl
  • Review and evaluates all study data and comments to the clinical significance of any out-of-range results
  • Perform physical examinations as part of screening evaluation and active study conduct
  • Provide medical management of adverse events as appropriate
  • Other Responsibilities
  • Documentation: Accurately document all communications in patient progress notes, including abnormal results, patient concerns, and follow-up actions. Ensure compliance with part-11 signature requirements.

Scope of Role

  • Autonomy of Role: ​Work is performed under limited supervision​

Physical Requirements

  • Physical demands associated with onsite duties include:
  • Walking
  • Standing
  • Sitting
  • Lifting:
  • up to 25 lbs
  • over 25 lbs
  • overhead
  • Driving

Travel Requirements:

  • This role requires up to 100% travel requirements further explained below. Length of travel will depend upon study requirements, staff needs, and company initiatives.
  • Type of travel required: ​National​

What You Bring (Knowledge, Skills, and Abilities):

  • Excellent communication and patient interaction skills
  • Strong attention to detail and ability to manage multiple patients efficiently
  • Ability to work independently while collaborating with a larger clinical team
  • Excellent working knowledge of medical and research terminology
  • Excellent working knowledge of federal regulations, good clinical practices (GCP)
  • Ability to communicate and work effectively with a diverse team of professionals
  • Strong organizational skills: Able to prioritize, support, and follow through on assignments
  • Communication Skills: Strong verbal and written communication skills as evidenced by positive interactions with coworkers, management, clients and vendors
  • Team Collaboration Skills: Work effectively and collaboratively with other team members to accomplish mutual goals. Bring positive and supportive attitude to achieving these goals
  • Strong computer skills with demonstrated abilities using clinical trials database, IVR systems, electronic data capture, MS word and excel
  • Ability to balance tasks with competing priorities
  • Critical thinker and problem solver
  • Curiosity and passion to learn, innovate, able to take thoughtful risks and get things done
  • Friendly, outgoing personality; maintain a positive attitude under pressure
  • High level of self-motivation and energy
  • Ability to work independently in a fast-paced environment with minimal supervision
  • Must have a client service mentality

Certifications, Education, and Experience:

  • Minimum of 2 years of clinical experience as APP
  • Clinical research experience preferred
  • Telehealth experience preferred

Licenses:

  • Active unrestricted NP or PA license
  • Multi-state licensure required
  • Willingness to maintain and obtain additional state licenses as needed. Must hold all licenses in good standing.

Benefits (US Full-Time Employees Only)

  • Paid Time Off (PTO) and Company Paid Holidays
  • 100% Employer paid medical, dental, and vision insurance plan options
  • Health Savings Account and Flexible Spending Accounts
  • Bi-weekly HSA employer contribution
  • Company paid Short-Term Disability and Long-Term Disability
  • 401(k) Retirement Plan, with Company Match

Diversity Inclusion

We serve patients and researchers from diverse cultures and communities around the world. We are stronger and better when we build a team representing the people we aim to support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We value diversity and believe that unique contributions drive our success.
At Care Access, every day, we are advancing medical breakthroughs. We’re uniting standard patient care with cutting-edge treatments and research. Our work brings life-changing therapies to those in need and paves the way for newer and greater treatments to reach the world. We’re proud to advance these breakthroughs and work with the big players while engaging with the
physicians and caring for patients.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.

Employment Statement

Care Access complies with all employment laws and regulations with respect to its employment practices, terms and conditions of employment, and pay equity and wages. Care Access does not engage in any unfair or forced labor practice and does not tolerate, under any circumstances, the use of any form of forced or involuntary labor, child labor, or human trafficking. This extends to suppliers, partners, or other third parties with whom Care Access does business. Care Access values and promotes the protection of human rights everywhere.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

United States +/- 0 hours

About Care Access

Learn more about Care Access and their company culture.

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Care Access is building the future of healthcare, where many more life-changing therapies can reach those who need it most.  We are uniting standard patient care with cutting-edge treatments and research to uncover a world where medical breakthroughs don’t end in the lab but instead make it to patients quickly and transform lives.  Through innovation and a unique technology-enabled service model, our team of expert scientists, engineers, entrepreneurs, physicians, nurses, and patient volunteers are paving the way towards this more caring and creative world.  Along the way, we are caring for each other, accelerating medicine, and seeding a long-term impact for generations to come.

Our values are rooted in being genuine and authentic.  We don't do things for show or because it’s trendy; what we say is meant and what we do is meaningful.  We don't have internal politics and our teamwork is not an artificial construct; rather, it is a natural consequence of really smart, caring people working together.  This translates into us valuing communication and dialogue: we care about what everyone has to say and we spend energy on being inclusive.  We don't work in an environment where it's okay for someone to get crushed, and we take steps to prevent and avoid that.  This creates the groundwork where everyone is encouraged to shine and where merit-based chances to excel are plentiful.

Employee benefits

Learn about the employee benefits and perks provided at Care Access.

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Paid vacation

PTO/Vacation days, sick days, holidays.

Life insurance

Short-term disability, long-term disability, life insurance.

Healthcare insurance

Medical, dental, and vision insurance for employees and dependents.

Learning and development budget

Learning and development budget per year stipend to grow your skills.

View Care Access's employee benefits
Claim this profileCare Access logoCA

Care Access

Company size

201-500 employees

Founded in

2015

Chief executive officer

Ahmad Namvargolian

Employees live in

View company profile

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Care Access hiring Clinical Results and Medical Consult Sub-Investigator • Remote (Work from Home) | Himalayas