United Kingdom onlyWe are seeking an experienced and driven Senior PMO Manager to establish, lead, and manage a PMO function supporting a complex or multi stream programme within a defined business sector. This role plays a critical part in ensuring delivery coherence, strong governance, and consistent application of Capita programme and project management standards across the full lifecycle.
You will operate as a trusted partner to senior stakeholders, providing leadership, assurance, and insight across projects, programmes and portfolios.
This role is a 9 month fixed term contract to cover maternity leave.
Job title:
Senior PMO ManagerJob Description:
What you’ll be doing
You will be accountable for the effective design, operation, and continuous improvement of PMO services, including:
- Programme & Project Management Excellence
Apply recognised industry methodologies and best practice (supported by external accreditation) to enable successful delivery of large and complex projects and programmes, using appropriate processes, tools and techniques. - Governance & Assurance
Design, implement and operate robust governance frameworks, including controlled gates, reporting and escalation. Assess governance effectiveness and drive continuous improvement across programmes and portfolios. - Planning, Scheduling & Controls
Develop and maintain integrated plans at project, programme and portfolio level to enable effective monitoring, control and decision‑making. - Resource & Capacity Management
Support resource planning and allocation by analysing supply, demand, utilisation and capacity to meet both current and future delivery needs. - Risk, Issue & Dependency Management
Lead the implementation of consistent risk and issue management frameworks, ensuring clear ownership, escalation routes and actionable reporting. - Budget, Cost & Benefits Management
Optimise programme costs through prioritisation of inter‑related projects, effective supplier and contract management, and proactive governance of financial performance. - Change Control
Oversee impact assessments for complex change requests, monitoring adherence to standards and recommending mitigation actions where required. - Data, MI & Insight
Analyse and interpret delivery data using a range of systems and tools to provide meaningful management information and business insight. - P3O / PMO Leadership
Design, tailor and lead P3O services and PMO teams to support delivery across projects, programmes and portfolios. - Delivery Assurance
Lead assurance activities and teams, defining and embedding assurance standards and frameworks aligned to industry best practice.
This role requires enhanced security clearance, the details of which are contained in the following link. One of the main factors is a minimum 5 years UK residency - please only apply if you have the minimum residence.
Essential Skills/Experience
- Significant experience in senior PMO, programme or portfolio management roles
- Strong leadership, stakeholder management and influencing skills
- Proven experience implementing and improving PMO frameworks, processes and controls
- Sound knowledge of recognised project and programme management methodologies and tools
- Excellent analytical, problem‑solving and decision‑making capability
- Ability to work collaboratively across complex, matrixed environments
- Strong data analysis and reporting skills
About Capita Pension Solutions
Capita Pension Solutions is one of the UK’s leading pension providers, supporting over 450 schemes and more than 7 million members. We deliver end-to-end pension solutions across administration, data remediation, software, actuarial services, investments, scheme management, and member communications—combining expertise with technology to meet our clients’ evolving needs.
What’s in it for you?
- 💻 Remote working – work from wherever you’re happiest in the UK
- 💰 Competitive salary
- 🌴 23 days’ holiday, rising to 27 (pro rata) – plus the option to buy more after qualifying period
- ❤️ Paid volunteering day with a charity of your choice
- 🍼 Generous family leave policies – including 15 weeks’ fully paid maternity, adoption, and shared parental leave
- 🚴♀️ Cycle2Work scheme, pension, life assurance, and more
🤝 Customer first, always🧑💻 Fearless innovation✅ Achieve together💙 Everyone is valued
What we hope you’ll do next
Select Apply now to complete our short application and tell us more about you.
We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.
Ireland only
