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CapitaCA

ServiceNow Lead Solution Architect

Capita plc is a leading outsourcing and professional services company based in London, providing business process services driven by technology and data.

Capita

Employee count: 1001-5000

United Kingdom only

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Help strengthen our Teams as our ServiceNow Lead Solution Architect. Home based/ fully remote role. Responsible for leading the design and development of innovative solutions to meet the needs of the business.

Requirements

  • Deep Knowledge of ServiceNow Solutions: Expertise in various ServiceNow modules and functionalities
  • ITIL Processes: Strong understanding of ITIL (Information Technology Infrastructure Library) processes and best practices
  • Enterprise Environment Experience: Experience working in large-scale enterprise environments with multiple integration points
  • System Architecture and Design: Proficiency in designing and deploying scalable and robust architectures
  • Technical Proficiency: Familiarity with cloud services, enterprise software, cybersecurity, and emerging technologies like AI and IoT
  • ITIL Certification
  • Proven track record of designing and delivering complex IT solutions that meet business needs.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to work collaboratively with stakeholders at all levels of the organisation.
  • Strong leadership and mentoring skills.
  • Ability to manage multiple projects simultaneously and meet deadlines.
  • Informed about the technology market and trends.
  • Ability to gain SC clearance
  • ServiceNow Certified Master Architect (CMA) OR ServiceNow Certified Technical Architect (CTA)
  • Project Management qualifications such as Prince2, PMP etc.
  • Knowledge of project management methodologies (e.g., Agile, Scrum)

Benefits

  • 23 days annual leave (rising to 27 days with time) with opportunity to buy more leave.
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
  • Company matched pension, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave and plenty more.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior
Manager

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About Capita

Learn more about Capita and their company culture.

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At the heart of what we do is a culture of collaboration and innovation. Capita plc is a leading provider of business process services, driven by data, technology, and people. Every day, our dedicated team of 41,000 colleagues helps transform and simplify the connections between government and citizens, businesses, and customers in a multitude of sectors. By leveraging our deep industry knowledge and cutting-edge technology, we strive to create better outcomes for clients and consumers alike.

Our commitment is not only to deliver exceptional services but also to empower our clients to meet the continually evolving challenges of today's world. In serving both public and private sectors, our solutions enhance service delivery across various domains including education, health, financial services, local government, and more. With operations in eight countries, we engage with clients primarily in the UK and Europe, ensuring our strategies are tailored to the unique landscapes of the communities we serve. At Capita, we embrace change, integrating digital transformation into our practices to improve productivity and overall service experience.

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Capita

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Capita hiring ServiceNow Lead Solution Architect • Remote (Work from Home) | Himalayas