- Lead development of system integration strategies that unify OT, IT, workplace, and business systems to support smart building and enterprise use cases.
- Define reference architectures, data flow diagrams, and integration patterns across platforms such as BMS/BAS, HRIS, EHR, IWMS, AV, and IoT cloud platforms.
- Translate complex client use cases into enterprise-level integration roadmaps and data models.
- Ensure security, scalability, and interoperability across all connected systems.
- Stay informed on emerging automation and robotics trends that may influence long-term integration strategies.
- Provide technical direction and coordination to subject matter experts across disciplines (e.g., BMS, access control, IT, cloud, HRIS, healthcare systems).
- Facilitate alignment between specialized design leads to ensure consistency, compatibility, and shared outcomes.
- Review technical deliverables across domains to ensure adherence to integration strategy, performance goals, and quality standards.
- Serve as the escalation point for cross-domain technical integration issues.
- Collaborate with SMEs and vendors where robotics or autonomous systems are introduced into project scopes.
- Serve as the primary technical liaison for clients, aligning integration solutions with broader business, operational, and workplace goals.
- Lead multi-stakeholder workshops and presentations, clearly articulating integration priorities and constraints to both executive and technical audiences.
- Advise clients on emerging technologies - including robotics and automation—where applicable to their operations or digital transformation goals.
- Collaborate with project teams to develop interface control documents, integration specifications, and commissioning requirements.
- Support solution implementation by providing technical input, reviewing designs, and advising on integration approaches across disciplines.
- Assist with integration testing, user acceptance testing (UAT), and validation efforts in coordination with project leads and vendors.
- Ensure alignment between various system vendors and contractors to maintain interoperability and functional consistency.
- Assist client teams’ post-occupancy by advising on platform usage, dashboard refinement, and system optimization.
- Support interpretation of analytics and performance metrics across integrated systems.
- Where applicable, support onboarding and optimization of automation systems or robotics platforms deployed in operational environments.
- Provide guidance on system expansion planning and long-term digital governance.
- Minimum Bachelor’s degree in Systems Engineering, Information Technology, or related field required.
- Minimum 8+ years of experience in system integration, smart buildings, or enterprise digital platforms, with cross-functional team oversight required.
- Strong technical understanding of integration frameworks, APIs, and messaging protocols (MQTT, BACnet/IP, REST, etc.).
- Familiarity with platforms such as Niagara, ServiceNow, Azure IoT, Workday, Epic, OfficeSpace, and others.
- Exposure to or experience with robotics, automation systems, or autonomous technologies (e.g., AMRs, UV robots, delivery bots) is preferred.
- Knowledge of IT/OT convergence, data privacy, and cybersecurity principles.
- Excellent communication and stakeholder engagement skills, with the ability to bridge business and technical domains.
- Ability to manage multiple complex projects and multidisciplinary teams concurrently.
- Willingness to travel as needed to support major project milestones and coordination efforts.
- We are relentless in our pursuit of client adoration (not simply satisfaction). Consistent delivery of the best service is what we are about.
- We are committed to ensuring our practice is equitable for all employees, representative of the communities around us – and focused on the future of design. We advocate for equity, diversity, and inclusion efforts through the leadership of our DEI Council, Employee Resource Groups and other community advocacy initiatives.
- We’re about communication and transparency here. If you want to talk to someone about an idea you have, or a challenge that needs addressing, we’re ready for you.