Spanish Bilingual Medical Appointments Scheduler - (ZR_21825_JOB)

This is a remote position.

Schedule:

9 AM - 5PM Burbank, CA time

We are seeking a bilingual Spanish-English Medical Appointments Scheduler to join our team. The ideal candidate will be responsible for scheduling and coordinating patient appointments, confirming appointments, and managing patient communications. This position requires a high level of customer service, attention to detail, and the ability to communicate effectively in both Spanish and English.

Key Responsibilities:

• Schedule medical appointments for patients, ensuring accuracy in patient details and appointment times.
  
• Manage appointment reminders, confirmations, and cancellations.
  
• Assist patients with scheduling follow-up appointments or rescheduling.
  
• Maintain patient records and ensure all information is updated in the system.
  
• Communicate effectively with both English- and Spanish-speaking patients.
  
• Provide general information to patients about office policies, procedures, and services.
  
• Handle patient inquiries or direct them to the appropriate department or healthcare professional.
  
• Collaborate with medical staff to ensure appointments are appropriately scheduled and that the office is efficiently managed
  
• •Ensure that patient privacy and confidentiality are maintained at all times.
  

Requirements

• Bilingual proficiency in Spanish and English, both verbal and written skills
  
• Strong communication and interpersonal skills.
  
• Ability to manage time effectively and handle multiple tasks.
  
• Excellent organizational skills and attention to detail.
  
• Knowledge of medical terminology is a plus.
  
• Comfortable using computer systems and scheduling software.
  
• College diploma or equivalent required; further education or certification in healthcare administration is a plus.
  
• Ability to maintain professionalism and patient confidentiality.
  
• Friendly, approachable, and compassionate with a focus on providing excellent patient care.
  

• HMO Coverage for eligible locations
  
• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job