Medical Assistant (ZR_23175_JOB)

This is a remote position.

Job Highlights:

Contract: Independent Contractor

Schedule: 40 hours/week, Monday to Friday, 9:00 AM to 6:00 PM Central with an hour unpaid break

Responsibilities

• Serve as the first point of contact for patient communications, handling incoming calls with exceptional professionalism and care
  
• Manage the practice’s scheduling system, ensuring optimal patient flow and provider productivity
  
• Process and track insurance prior authorizations, maintaining accurate documentation and follow-up
  
• Coordinate with insurance companies and maintain detailed records of all communications
  
• Support the practice manager in implementing new operational procedures as the practice expands
  
• Assist in coordinating patient care for new treatment modalities including TMS and IV therapy
  
• Maintain accurate and confidential patient records in compliance with HIPAA regulations
  
• Facilitate smooth communication between patients, providers, and staff
  
• Support the practice’s growth initiatives through efficient administrative management
  
• Contribute to creating and maintaining a positive patient experience from first contact through follow-up care
  

Requirements

• Minimum 2 years of experience in healthcare administration or medical office setting
  
• Demonstrated expertise in medical scheduling and insurance prior authorization processes
  
• Strong understanding of HIPAA compliance and medical privacy requirements
  
• Excellent phone manner and professional communication skills
  
• Advanced proficiency in English, both written and verbal
  
• Strong organizational abilities with exceptional attention to detail
  
• Demonstrated ability to handle multiple tasks while maintaining accuracy
  
• Experience with medical office software and scheduling systems
  
• Reliable high-speed internet connection and quiet home office setup
  
• Ability to work independently while maintaining strong team collaboration
  
• Comfort with technology and adaptability to new software systems
  
• Professional, positive attitude with a commitment to patient care
  
• Ability to maintain composure in fast-paced situations
  

Benefits

• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job