BruntWorkBR

Client Relationship Support Specialist (ZR_23257_JOB)

BruntWork is a leading remote outsourcing company that specializes in connecting companies with top-tier talent from around the world.

BruntWork
United States only

This is a remote position.

Schedule:
  • Monday to Friday, 8:30am to 5:30pm, Islandia, NY, USA, Eastern Time (with an hour unpaid break)

Client Overview:

Join a rapidly expanding, multi-locationaccountingandfinancialservicesfirm that’s revolutionizing how businesses handle theirfinancialoperations. With offices in major US markets and a growing international presence, we’re seeking talented professionals to support our next phase of growth. Our firm provides comprehensive bookkeeping,accounting, and taxservicesto a diverse client base, emphasizing technological innovation and exceptional client service.


Job Description:

This is an exciting opportunity to join a dynamic client relations team in a high-growth environment. As a Client Relationship Support Specialist, you’ll play a crucial role in ensuring seamless client experiences from onboarding through ongoing service delivery. Working directly with an experienced Client Relationship Manager, you’ll help shape and improve our client service processes while contributing to the firm’s continued expansion.


Responsibilities:
  • Partner with the Client Relationship Manager to execute smooth client onboarding processes
  • Create and manage professional engagement letters and service agreements
  • Configure and maintain recurring billing systems for client accounts
  • Coordinate with internal teams to ensure proper project assignment and tracking
  • Maintain detailed client records and documentation
  • Facilitate clear communication between clients and service delivery teams
  • Support the development and implementation of client service improvements


Requirements

  • Excellent written and verbal English communication skills
  • Minimum 2 years of customer service or client relations experience
  • Strong attention to detail and organizational capabilities
  • Proficiency with business software and documentation systems
  • Ability to work US Eastern Time zone hours
  • Experience infinancialservicesindustry preferred
  • Bachelor’s degree or equivalent experience
  • Professional demeanor and strong interpersonal skills


Benefits

  • HMO coverage for eligible locations
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates, and the rate depends on your performance in the application process.


ZR_23257_JOB

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

United States +/- 0 hours

About BruntWork

Learn more about BruntWork and their company culture.

View company profile

BruntWork is a leading remote outsourcing company that specializes in connecting companies with top-tier talent from around the world. With clients spanning across Australia, the United States, Canada, New Zealand, Singapore, and Europe, BruntWork is committed to offering flexible work opportunities that cater to both organization needs and employee aspirations. Founded in 2020, the company strives to revolutionize the hiring landscape by pairing ambitious startups with skilled professionals.

The team's mission is clear: to enable businesses to thrive by providing access to a distributed workforce that can perform essential tasks remotely. Whether you are a skilled customer service representative, marketer, or IT expert, there’s a place for you at BruntWork. The company values innovation, inclusivity, and integrity, ensuring a rich culture where employees can succeed and grow professionally, without the confines of traditional office settings. This commitment to creating an enriching remote work environment is what sets BruntWork apart in the staffing and recruiting industry.

Claim this profileBruntWork logoBR

BruntWork

Founded in

2020

Chief executive officer

Winston Ong

Employees live in

View company profile

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