Brazil onlyWe are looking for a Customer Service Agent to handle customer inquiries and issues across multiple digital platforms, with a focus on social media and community management. The ideal candidate will have excellent communication skills, be proactive and resourceful, and be able to work independently in a fast-paced environment.
Requirements
- High School Diploma or equivalent
- 2+ years of experience in social care, community management, CX support, or digital customer service
- Fluent in English both written and oral
- Strong verbal communication & writing skills
- General knowledge and interest in various social media platforms
- Personal PC/laptop with a working webcam
- Good working home environment with a stable internet connection
- Ability to work an 8-hour shift, on a rotating schedule
- Calm under pressure and confident in high-visibility comment sections
- Organized, accountable, and consistent
Benefits
- 100% Remote position
- Continuous learning experience & career growth opportunities
- Competitive compensation based on location market rates
- Great opportunity to work with some of the world's coolest and most innovative brands
- Welcoming environment where feedback and suggestions are considered
Finland
Portugal only
Philippines only