Director of Client Relations - Amazon Core Account

At Blink UX, we are at the forefront of revolutionizing user experiences through our evidence-driven design philosophy. For over two decades, we have partnered with ambitious, world-leading companies to design and build digital products and experiences that people not only use but also love and remember. Our approach is grounded in a deep understanding of human behavior, ensuring that every design decision is informed by research, leading to superior and more confident solutions. We firmly believe that the experience is the brand; the way a customer interacts with a product shapes their perception of the brand behind it. This belief drives us to create inspired experiences that truly reflect the essence of the brands we work with. Our commitment to innovation extends to our belief that beautiful works better – a principle supported by science, as attractive things consistently outperform their competition. We are dedicated to both form and function, understanding that aesthetic appeal enhances the overall user experience.

Our innovation focus is further exemplified by our agile-inspired development process and our dedication to prototyping. We understand that prototyping is key to conveying design ideas in a tangible way that stakeholders and users can easily experience and understand, ultimately getting to optimal solutions faster. Our front-end developers are experts in their field, staying current with the latest browser specifications and features to transform beautiful design mockups into fast, secure, and accessible web experiences. Whenever possible, our UX engineers collaborate closely with our designers, fostering a synergistic environment that results in better products and significant time and effort savings. This collaborative, user-centered design process breaks down silos and aligns organizations, turning clients into true partners. Blink UX has a rich history of working with industry giants such as Amazon, Microsoft, NASA, Google, Meta, and Starbucks, helping them to create transformative digital products, brands, and experiences. As a subsidiary of Mphasis, we now have enhanced capabilities to offer end-to-end digital product services, combining our renowned UX expertise with robust back-end engineering. This allows us to see our strategic designs through to launch, delivering comprehensive and impactful solutions on a global scale.