Costa Rica onlyThe Workday Analyst will be responsible for managing and overseeing the business process configuration, governance, and controls within Workday. This role is essential for ensuring that all security configuration is aligned with the organization’s compliance, audit and operational standards. This role will collaborate with Financial Systems, HR, IT, and Compliance teams, monitor service requests and support Workday releases/process. This role is also responsible for obtaining approvals for security changes and ensuring system integrity through testing and documentation.
What you'll do:
Administer the organization’s Workday securities (User-based, Role-based and Integration (ISSG)) to provide least privileged access and minimal maintenance.
Implement security controls and assist in periodic reviews in accordance with audit requirements, data privacy laws, and organizational policies.
Responsible for data quality and integrity by ensuring system outputs and interfaces are monitored and security is administered appropriately.
Maintain comprehensive documentation for security configurations, policies, user acceptance testing and audit processes.
Responsible for pre & post system change reviews and documentation of business process design change impacts.
Monitor and update, scheduled processes and interface certification keys.
Ensure appropriate SSO and MFA access check points are in place in production and testing tenants.
Provide support, as needed, during Workday Release testing and planned configuration changes.
Serve as Workday support through ServiceNow tickets, process mapping/documentation and training, for system security enhancements and processing procedures.
Collaborating with internal customers to define deployment expectations and ensure consistency with strategic direction.
Assist with business process/reporting/integration design and usage.
What you'll bring:
Workday Technical expertise in Security and Business Process configuration.
Experience in HCM, Finance, or IT systems in a technical support/consulting role.
Demonstrates knowledge about the technology and participates in training and development initiatives to keep abreast of current trends and practices.
Ability to apply critical thinking skills and a high attention to details to identify appropriate resolutions.
Self-starter that possesses a strong desire to seek optimal solutions and share discoveries with colleagues.
Exchanges information with appropriate people to complete work, follows through on tasks and commitments and keep information confidential, as warranted.
High level of integrity and discretion in handling sensitive data and experience working in a compliance-driven organization.
Knowledge of Workday Integration Framework (EIBs, RaaS, Workday Studio) preferred.
Experience creating Workday reports and dashboards a plus.
Solid dedication to providing a high-level of customer service preferred.
Excellent communication skills, both written and verbal, with the ability to explain technical security concepts to non-technical stakeholders preferred.
Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube
Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
United States
