Deal Desk Specialist

Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss.
Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis.

• We invented the cyber ratings industry in 2011
• Over 3000 customers trust Bitsight
• Over 750 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote

BitSight is seeking a Deal Desk Specialist to join our finance team. This role will act as a critical liaison between sales and finance, ensuring efficient deal structuring and execution within the quote-to-cash process.

Responsibilities:

• Support quote creation, validation, and submission in Salesforce CPQ

• Partner with sales to structure complex deals that align with pricing guidelines and business goals

• Collaborate cross-functionally with Legal, Finance, RevOps, and Product for deal approval

• Identify opportunities to streamline and scale the quoting and deal approval process

• Maintain documentation for deal structures, approval workflows, and pricing exceptions

• Provide guidance on contract terms, order forms, and amendments to ensure accuracy and consistency

• Track deal desk metrics and help refine policies to improve deal velocity and close rates

• Serve as a subject matter expert on pricing, discounting, and contract best practices

Requirements:

• 1-2 years of relevant work experience in deal desk, sales operations, or a similar role.

• Salesforce experience, particularly with CPQ quoting is preferred.

• Strong Excel skills (intermediate or better) are required.

• Experience in the high-tech industry with a SaaS or subscription revenue model is preferred.

• Exceptional attention to detail, strong organizational skills, and the ability to multitask.

• Adaptability to a fast-paced, changing environment and workload.

• Ability to collaborate effectively with a demanding sales team.

Diversity. Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Culture. We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing our company's inclusive culture as we apply to serving our customers' needs. Working at Bitsight will give you the opportunity to fulfill your professional goals and expand your skills.

Open-minded. If you got to this point, we hope you’re feeling excited about the job description you just read. Even if you don’t feel that you meet every single requirement, we still encourage you to apply. We’re eager to meet people that believe in Bitsight’s mission and can contribute to our team in a variety of ways.

Additional Information for United States of America Applicants:

Bitsight also provides reasonable accommodations to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [email protected]. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

Qualified applicants with criminal histories will be considered for employment consistent with applicable law.

This position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work Act.