BetterDoc GmbH

BetterDoctor, Inc. was a health technology company founded in 2011 by Ari Tulla and Tapio Tolvanen, with its headquarters in San Francisco, California. The company's primary mission was to address the critical issue of inaccurate provider data within the U.S. healthcare system. Recognizing that outdated and incorrect information in provider directories created significant barriers for patients seeking care and led to administrative burdens for health plans, BetterDoctor developed a comprehensive data management platform. This platform was designed to deliver accurate, verified, and up-to-date information about healthcare providers to health plans, health systems, and other healthcare organizations. The service aggregated data from numerous sources and employed a verification process to ensure its reliability, which was crucial for compliance with federal and state regulations regarding network adequacy and provider directory accuracy.

The company offered solutions that included web and mobile applications, enabling patients to discover healthcare professionals across various specialties and book appointments online. A key feature was the ability for users to see which doctors were covered by their specific insurance plan, a significant step in making healthcare more transparent and accessible. In June 2018, BetterDoctor was acquired by Quest Analytics, a leading provider of network access and adequacy services. This acquisition combined BetterDoctor's provider data management expertise with Quest Analytics' network decision-support tools, creating a comprehensive platform to help health plans optimize member experiences and ensure regulatory compliance. The combined entity continued to operate under the Quest Analytics brand, with BetterDoctor's co-founder, Ari Tulla, becoming the CEO of the new integrated company. Subsequently, in 2021, Quest Analytics, along with the BetterDoctor technology and data assets, was acquired by Zelis, a leading healthcare payments and pricing company. Today, the BetterDoctor service continues as a division within Quest Analytics, focusing on provider data verification and validation to support health plans in maintaining accurate directories.