Qualcomm Field Support Lead

At a Glance

Earn weekly pay with BDS! As a Field Support Lead, you will represent Qualcomm by supporting the Regional Sales Manager’s (RSM) responsibilities to create best-in-class in-store experiences through training and hands-on demonstrations of our client’s computing products You will guide a team of new field representatives through every stage of their new hire process, providing education and training to enhance sales performance in their respective markets and stores. As their primary point of contact, your role is to ensure they are equipped with the necessary skills, tools, and support to effectively implement the team's strategy.

This is a full-time opportunity, working Thursday through Monday to support the field team. This is a remote role with local travel as needed within your designated market. Join our team as we grow the Snapdragon brand. Bring your operational experience, as well as your track record, to help build a team of Snapdragon Brand Champions!

Take a look at our video showcasing Why You Belong at BDS. Apply today and embark on a new career journey!

Compensation

$26.00 - $30.00/hour pay rate + up to 10% annual bonus potential paid quarterly

Overview

WHAT WE OFFER

• Weekly pay and early wage access - get paid when you need it
• 401(k) with employer matching
• Health and wellness benefits plans
• Paid holidays and sick time
• Paid training
• Employee assistance program
• Referral bonus
• Mileage reimbursement for in-field market travel
• Opportunity to work with a growing company that actively rewards and promotes its employees
• A variety of part-time and full-time schedules and roles across the business that can lead to consistent income for your needs

WHAT YOU’LL DO

• Achieve KPI’s and strive to consistently meet goals and program objectives
• Facilitate virtual orientation sessions; and manage logistics for providing new hires with their required work materials
• Work with the Operations team to ensure all field representatives are scheduled appropriately each week
• Review each weekend day to verify all scheduled field representatives have clocked in and out per the company requirements; provide update to RSM on team’s execution
• Work with Training Manager to understand performance against KPIs and work with the managers to build strategies to close gaps
• Work with the RSM to assess and evaluate team and individual performance; help the managers to build strategies to close gaps
• Fully understand the features and benefits of Qualcomm products
• Support RSM by facilitating sales training events with field team, as needed
• Measure, analyze, and communicate progress toward strategic goals
• Support the Regional Sales Managers in the expectation to create a culture of recognition and best practice sharing across teams via team calls and our social media platform
• Summarize and report on field and channel feedback and activities, as well as competitive insights
• Display a professional demeanor while representing Qualcomm and BDS Connected Solutions

WHAT YOU’LL BRING

Experience and Education:

• High school diploma or equivalent required; College degree preferred
• 3+ years of retail management, field management, or territory management; previous experience in a field sales/retail environment preferred
• Consumer Electronics experience is a must

Skills and Attributes:

• Strong operational abilities
• Great attention to detail in coordination of tasks and evaluation of progress toward achieving goals
• Professional demeanor
• Strong interpersonal communication skills both written and verbal
• Detail-oriented; possess time management and organizational skills
• Ability to build relationships and demonstrate solid customer service skills
• Must possess strong self-confidence and the ability to build personal credibility
• Collaboration skills to partner with account team members to ensure seamless business execution, reinforce positive morale, and uphold company values
• Ability to be flexible and adapt quickly
• Ability to travel locally within a designated market as needed
• Proficient in Microsoft Office Suite

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:

• Regularly sit, stand, walk, bend over, reach overhead, crouch, kneel, grasp, talk and/or hear, and drive
• Frequently lift and carry up to 25 pounds
• Continuous hand/eye coordination and fine manipulation

Important Information

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

BDS Connected Solutions. (“BDS”) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. BDS is an at-will employer.

BDS Connected Solutions offers a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer, regardless of where they are on their shopping journey. Since 1985, BDS has been inspired by innovation; as we continue to evolve as a trendsetter in today’s disruptive market, we enable our clients to do the same. Our industry-leading experts never stop working to discover, design, and deploy custom buying solutions that empower brands to achieve and exceed their unique sales goals. BDS is headquartered in Irvine, California with regional offices in New York City, New York; Chicago, Illinois; and Columbus, Ohio. Visit us at www.BDSsolutions.com for more information.