Germany onlyJob Description
Better digital.
The Digital Commerce division is committed as a means of creating a networked BAUHAUS of the future. Our focus is always on the customer and we aim to create the perfect digital shopping experience. An agile working environment, innovative solutions and committed employees drive the business - and the best indication of this is the company's success: With over 270 specialist centers in 19 countries and one of the top 50 online stores in Germany, BAUHAUS is one of the most successful players in Europe. And we look forward to being even better with your help!The Digital Commerce division is committed to digitalization as a means of creating a networked BAUHAUS of the future. Our focus is always on the customer and we aim to create the perfect digital shopping experience. An agile working environment, innovative solutions and committed employees drive the business - and the best indication of this is the company's success: With over 270 specialist centers in 19 countries and one of the top 50 online stores in Germany, BAUHAUS is one of the most successful players in Europe. And we look forward to being even better with your help!
Your role:
- As Junior Supply Chain Manager Returns (m/f/d) you are part of the After Sales Team and support the development of the returns strategy
- You will be proactively involved in the development and optimization of customer-centric services, such as our returns portal
- You support the conception and implementation of preventive measures to avoid returns, further develop the classification model of returned goods and expand the resale strategy of refurbished goods
- In day-to-day operations you monitor the KPIs and initiate internal measures to ensure compliance with the customer promise and quality standards
- You work closely with other departments such as the E-Commerce Logistics department
Your profile:
- Successfully completed studies with a focus on e-commerce, logistics, supply chain management, business administration or a comparable course of study
- At least one year of professional experience in the field of returns or project management
- Knowledge in the cross-departmental optimization of process and information chains is an advantage
- Good understanding of operational warehouse processes as well as logistical processes in returns handling are an advantage
- You are a committed team player with a customer-oriented, proactive way of working
- You are fluent in English and ideally speak German
Our offer:
- A challenging role in a family owned business with an agile working environment, state-of-the-art technologies as well as personal and professional development opportunities
- Permanent employment contract and attractive remuneration
- A good work-life balance, the possibility of working remotely and 30 days paid vacation
- Attractive location in the heart of the Rhine-Neckar metropolitan region with free parking and a company restaurant
- Unique pension plan with attractive employer contributions
- Further additional benefits including asset accumulation benefits or special conditions for occupational disability insurance
- A day care center in close proximity to the company with family-friendly care services
- Shopping discounts through the BAUHAUS employee card
Welcome to #TeamBAUHAUS.
Click here for your online application!
BAUHAUS is looking forward to receiving your application.
