BASFBA

Field Technical Service Representative

BASF SE is a global chemical company headquartered in Ludwigshafen, Germany, and is the largest chemical producer in the world. Founded in 1865, BASF operates in over 80 countries, offering a wide range of products across various sectors and emphasizing sustainability and innovation.

BASF

Employee count: 5000+

Salary: 75k-100k USD

United States only

Now hiring! Field Technical Service Representative

Remote. Territories: West South Central U.S. (Texas, Louisiana, Oklahoma, Arkansas and Missouri)

Pay Range: $75,000 - $100,000

We are looking for a Field Technical Service Representative to join our Performance Materials team.

Come create chemistry with us!

The Performance Materials division is at the forefront of the much-needed sustainability transformation in plastics. Our experts co-create products with customers to bring innovations to major industry sectors such as transportation, consumer goods, industrial applications, and construction.These solutions contribute to a sustainable future by pushing the boundaries in thermal resistance, robustness and lightweight applications.

We are seeking a professional like you to have a major role in continuing the growth of the Autofroth Business by providing excellent technical support for Polyurethane Systems customers. You will be assigned specific identified target accounts and will be responsible to provide installation and on-going support for polyurethane applications as needed to grow and sustain business volumes.

You will provide technical guidance and assistance to customers for application of BASF polyurethane systems products and dispensing equipment including optimization of use, troubleshooting, and training of customer's personnel. You must comply with all company policies, procedures and initiatives.

This is an excellent opportunity for you to demonstrate your strong training skills and personal and business ethics. You will also get to share your strengths in leading people and teams, interacting with colleagues and customers at all levels, and managing people without direct authority.

This role requires that yoube mechanically inclined and able to lift at least 50 pounds.

Travel for the role will be extensive (75%+), including overnight travel.

As a Field Technical Service Representative, you create chemistry by...

  • Leveraging your education and experience with polyurethane chemistry and/ or polyurethane processing, you will be responsible for conducting foam trials at customers and communicating the results. You will be proactive in helping to determine the value proposition.
  • Providing your proficiency in Excel, Word, Power Point, e-mail, and web-based platforms as this will be essential to document the foam trials. You will also use these skills to create and implement key account plans and strategies.
  • Bringing your excellent verbal and written communication skills, as well as your experience in dealing directly with customers, to set up foam trials with Sales and the customer.
  • Working independently with strong problem-solving skills, you will troubleshoot and maintain mechanical equipment.
  • Having an unwavering commitment to workplace safety as you ensure and work in compliance with EH&S and ISO standards.
  • Demonstrating your effective interpersonal, negotiation, and presentation skills, you will provide key effort in new product launches.
  • Employing your analytical skills, you will provide competitive product analysis - technical analysis and how a product aligns with customer's requirements.
  • Being a strong team player with robust technical skills, you will provide technical support for BASF Polyurethanes Specialties Business.
  • Interfacing with and supervising contractors and engineers, you will help design chemical storage facilities as well as plant layouts for equipment placement.
  • Being able to be focused on the vision of the business and provide customer insight, professional expertise and technical product knowledge as you understand and practice the highest levels of Product Stewardship.

If you...

  • Possess a education and experience in polyurethane chemistry and/or processing, with strong technical support skills for polyurethane systems, including installation and ongoing assistance for customers.

  • Are able to conduct foam trials at customer locations, communicate results effectively, and document findings using Microsoft Excel, Word, PowerPoint, email, and web-based platforms.

  • Have excellent verbal and written communication skills for customer interactions, coupled with strong problem-solving abilities and mechanical inclination for troubleshooting and maintaining equipment.

  • Are commited to workplace safety, ensuring compliance with Environmental, Health, and Safety (EH&S) and ISO standards, along with effective interpersonal, negotiation, and presentation skills for new product launches.

  • Possess analytical skills for conducting competitive product analysis and aligning products with customer requirements, with the capability to work independently and as a team player in providing technical support.

  • Are experienced in interfacing with and supervising contractors and engineers for designing chemical storage facilities and plant layouts, with a willingness to travel extensively (75%+), including overnight travel, and strong leadership qualities to manage people without direct authority.

Create your own chemistry with you@BASF

At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It’s what we call you@BASF. We are committed to providing benefits, programs, and opportunities that support our employees’ overall well-being, personal growth, and a safe, collaborative, and inclusive work environment.

Just some of the many benefits we offer include:

  • Flexible work arrangements whenever possible
  • Highly competitive retirement savings plan with company match and investment options
  • Well-being programs that include comprehensive mental health support for you and your household family members
  • Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
  • Back-up child and elder care with discount programs for families of all ages and stages
  • Mentoring and career development opportunities that allow you to share, learn, and thrive
  • Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
  • Employee crisis support for when the unexpected happens
  • Access to our BASF wine cellar, employee discounts, and much more!

About us

As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years!

At BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career.

Belong to Something Bigger. #belongatBASF

Privacy statement

BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact [email protected] to report fraud.

Pay transparency

BASF is committed to pay transparency practices. The competitive Pay Range for this role is $xxx - $xxx. Actual pay will be determined based on education, certifications, experience, and other job-related factors permitted by law.

Equal employment opportunities

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

Applicants must be currently authorized to work in the United States on a full-time basis.

About the job

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Job type

Full Time

Experience level

Entry-level
Mid-level

Salary

Salary: 75k-100k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About BASF

Learn more about BASF and their company culture.

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BASF SE, an acronym for Badische Anilin- und Sodafabrik, is a European multinational chemical company and the largest chemical producer globally. Founded on April 6, 1865, by Friedrich Engelhorn in Mannheim, Baden, Germany, its headquarters are now located in Ludwigshafen, Germany. BASF's operational scope is extensive, with subsidiaries and joint ventures in over 80 countries. The company operates six integrated production sites and 390 other production sites across Europe, Asia, Australia, the Americas, and Africa, serving customers in over 190 countries and supplying products to a wide array of industries.

At its core, BASF creates chemistry for a sustainable future, aiming to be the preferred chemical company for enabling its customers' green transformation. This mission involves combining economic success with environmental protection and social responsibility. The company's portfolio is organized into six segments: Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care, and Agricultural Solutions. These segments cater to diverse markets, including construction, automotive, agriculture, electronics, paints and coatings, home care, and nutrition. BASF's product line is comprehensive, featuring chemicals, plastics, performance products, catalysts, coatings, crop technology, and formerly, crude oil and natural gas exploration and production. Through science and innovation, BASF enables its customers in nearly every industry to meet the current and future needs of society, with products and solutions that contribute to conserving resources, ensuring nutrition, and improving quality of life. The company's recent strategy has focused on creating resource-efficient product lines and has emphasized integrated production sites, the largest of which is in Ludwigshafen.

BASF has a significant history, including its involvement with IG Farben during World War II. After IG Farben was dissolved, BASF was reconstituted in 1952 and has since grown substantially. The company is publicly traded on the Frankfurt Stock Exchange. As of the end of 2023, BASF employed approximately 112,000 people. The company actively engages in research and development, often in collaboration with global customers, scientists, and partners. BASF's commitment to sustainability is a core tenet of its operations, aiming to contribute to a world that provides a viable future with an enhanced quality of life for everyone.

Employee benefits

Learn about the employee benefits and perks provided at BASF.

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Company meals

BASF provides fresh fruit.

Dental Insurance

BASF offers dental insurance.

Wellness benefits

BASF offers fitness programs.

Paid sick leave

BASF provides paid sick leave.

View BASF's employee benefits
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