United States onlyBackOps is at the forefront of supply chain intelligence, leveraging advanced AI to optimize logistics processes. Our solutions empower logistics teams to maximize efficiency and focus on mission-critical initiatives. We are dedicated to transforming the supply chain industry through innovative technology and data-driven insights.
The Role
We’re hiring our first Head of Product to define, build, and scale the BackOps product vision. You’ll own the strategy and execution across our platform, working directly with the founders, engineering, and customers.
This is a rare opportunity to shape the product direction of a fast-growing, AI-native startup. The ideal candidate has taken products from 0→1, is comfortable working in high‑ambiguity environments, and has experience (or strong interest) in AI/ML-driven products.
What You’ll Do
- Own the product strategy and roadmap, ensuring alignment with company goals and customer needs.
- Lead discovery with enterprise customers and translate insights into actionable product requirements.
- Work hand-in-hand with engineering and design to ship high-impact features quickly and iteratively.
- Balance short‑term execution with long‑term vision, prioritizing effectively in a resource‑constrained environment.
- Define success metrics and establish product development best practices.
- Represent product in customer, partner, and investor conversations.
- Build and eventually scale a world‑class product team.
What We’re Looking For
- 5+ years in product management
- Proven track record of taking products from 0→1 and scaling in a startup or high‑growth environment.
- Experience with B2B SaaS, workflow automation, or enterprise software.
- AI/ML experience strongly preferred (either building or productizing AI technologies).
- Exceptional communication skills and ability to influence across teams and stakeholders.
- Entrepreneurial mindset—comfortable with ambiguity, bias to action, and focus on outcomes.
Why BackOps
- Build the product vision for a company redefining global supply chain operations.
- Work with a small, high‑performing team where your impact is immediate.
- Backed by incredible investors and advisors.
- Competitive salary, meaningful equity, and comprehensive benefits.
AU, CA + 8 more