Lead - Global Operations

Key Responsibilities

• Coordinate and support operational processes across multiple functions and overseas offices
• Help implement SOPs, operational policies, and company-wide initiatives
• Assist with annual budgeting, expenditure tracking, and financial variance analysis
• Prepare operational reports, dashboards, and presentations for senior leadership
• Support compliance efforts related to ISO 27001, ISO 27701 & ISO 22301
• Maintain risk registers and assist in risk mitigation and business continuity activities
• Serve as the operational focal point for ERP workflow support (SIR, Non-PO, GRN)
• Facilitate collaboration with HR, Finance, Supply Chain, Engineering, Practice Heads, and Country Teams to ensure smooth execution of operational priorities

Person Specifications

• Bachelor's degree or equivalent professional qualification
• Minimum 5 years' experience in operations or corporate support functions
• Strong analytical, coordination, and reporting skills
• Knowledge of governance, compliance, ISO standards, and risk management (preferred)
• Excellent communication skills in English (Sinhala is an added advantage)
• Organized and detail-oriented
• A strong collaborator and relationship-builder
• Adaptable and able to thrive in a fast-paced, multi-functional environment
• Proactive with strong problem-solving abilities
• Comfortable managing multiple priorities with tight deadlines

Vendor submissions - 12 months