Operations Associate

Philippines only
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The Operations Associate will contribute to the operational efficiency of the organization, supporting various functions within the operations team.

Key Responsibilities:

Operational Support:

  • Assist in the development and implementation of operational strategies to support organizational growth and objectives.
  • Collaborate with team members to identify areas for process improvement and efficiency enhancement.

Process Improvement:

  • Analyze existing operational processes to identify opportunities for optimization.
  • Support the implementation of improvements to streamline workflows and enhance overall efficiency.

Cross-Functional Collaboration:

  • Work closely with different departments to ensure smooth communication and coordination of operational activities.
  • Serve as a point of contact between operations and other functional areas within the organization.

Vendor Coordination:

  • Assist in managing relationships with external vendors, including negotiating contracts and monitoring service levels.
  • Contribute to the evaluation of vendor performance and provide recommendations for improvements.

Project Support:

  • Support the planning and execution of special projects and initiatives led by the Operations team.
  • Help ensure project milestones are achieved and contribute to project success.

Data Analysis and Reporting:

  • Assist in analyzing operational data to identify trends and areas for improvement.
  • Support the preparation of regular reports for management, providing insights into key operational metrics.

Compliance and Risk Awareness:

  • Maintain awareness of operational policies, procedures, and relevant regulations to ensure compliance.
  • Assist in identifying and assessing operational risks, proposing mitigating strategies as needed.


  • Bachelor's degree in business administration, operations management, or a related field
  • Proven experience in operations support or a similar role
  • Strong analytical skills with the ability to analyze data and identify trends
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams
  • Detail-oriented with strong organizational skills and the ability to prioritize tasks
  • Proficiency in Microsoft Office Suite and experience with data analysis tools preferred
  • Must be willing to work US business hours
  • Flexibility in coverage – being able to support a wide array of personalities and leaders
  • Nice-to-have:
  • Experience in virtual assistance or remote work
  • Experience in a startup environment, US-based company, or other similarly fast-paced, highly demanding, high volume, dynamic environment


  • Food Allowance
  • Government Benefits
  • 13th Month pay
  • Work Equipment
  • Night Differential if applicable (10% of hourly rate)
  • 20 Leaves (after 6 months)
  • Holiday pay (200% on Regular holidays; 130% on Special holidays)
  • Overtime pay (max of 10.25 hrs/day)
  • Referral bonus (P10,000 if referral passed and stayed with the company for 3 months)
  • HMO (after 6 months)


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About the job

Apply before

Jun 16, 2024

Posted on

Apr 17, 2024

Job type

Full Time

Experience level


Location requirements

Hiring timezones

Philippines +/- 0 hours
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Company size

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