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AtriCureAT

Customer Success Specialist II

AtriCure is a medical device company providing innovative surgical treatments for atrial fibrillation (Afib), left atrial appendage management, and post-operative pain.

AtriCure

Employee count: 1001-5000

United States only

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The Customer Success Specialist II plays a critical role in enhancing the effectiveness of the sales team by providing comprehensive support to sales representatives, managing territory-related activities, and serving as a key liaison between hospitals, field-based reps, and internal staff.

Requirements

  • Manage and prioritize incoming phone calls from field personnel and customers
  • Assist in the resolution of all customer inquiries
  • Provide technical support and training to team members and customers
  • Facilitate order processing
  • Track and communicate overnight orders
  • Oversee inventory management for field-based personnel
  • Execute administrative tasks
  • Generate and analyze required monthly reports

Benefits

  • 401k Matching
  • Retirement Plan
  • Generous Paid Time Off
  • Tuition Reimbursement

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

United States +/- 0 hours

About AtriCure

Learn more about AtriCure and their company culture.

View company profile

At AtriCure, our mission is deeply rooted in healing the lives of patients affected by atrial fibrillation (Afib) and post-operative pain. We understand that our customers—electrophysiologists and cardiothoracic surgeons—face complex challenges in treating these conditions, which is why we are dedicated to providing best-in-class surgical solutions. Our commitment to 'Patients, People, and Partners' drives every innovation we bring to market, ensuring that we not only meet but exceed the standards of care required to improve patient outcomes globally.

We have established ourselves as a leader in the medical device industry by developing pioneering technologies such as the Isolator Synergy Ablation System, the first FDA-approved device for the treatment of persistent Afib, and the AtriClip Left Atrial Appendage Exclusion System, the most widely sold LAA management device in the world. Beyond cardiac rhythm management, we are also transforming pain management with our cryoICE cryoSPHERE probes, offering patients relief in cardiac and thoracic procedures. By investing heavily in clinical science, education, and continuous innovation, we empower healthcare professionals to treat even the most difficult cases with confidence and precision.

Employee benefits

Learn about the employee benefits and perks provided at AtriCure.

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Pet Insurance

Insurance options for employee pets.

Wellness Programs

Wellness initiatives and support resources.

Family Planning Assistance

Adoption, fertility, and surrogacy assistance.

401(k) Match

401(k) retirement savings plan with company match.

View AtriCure's employee benefits
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AtriCure

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