Case Manager

Job Description

Our client is seeking compassionate and dedicated Case Managers to join their expanding team. Their mission is to guide patients through their healthcare journeys with empathy, clarity, and professionalism. In this role, you will coordinate care for patients facing a variety of health challenges, ensuring they feel supported, informed, and empowered every step of the way. As a Case Manager, you will be the steady connection between patients, families, and clinical teams, fostering a culture that values teamwork, open communication, and patient-centered care

• Provide care coordination and case management services for patients with acute and chronic conditions.
• Serve as the primary point of contact for patients, families, and multidisciplinary clinical teams.
• Support, educate, and advocate for patients, ensuring their individual care needs are met.
• Coordinate care plans, monitor patient progress, and encourage adherence to treatment regimens.
• Utilize EMR/case-management software to document and monitor patient care.
• Collaborate with healthcare providers and insurance companies as needed.
• Uphold the organization’s core values of teamwork, resilience, open-mindedness, ownership, and positivity.

Requirements

Qualifications

• Education: Bachelor’s degree in Nursing, Social Work, Healthcare Management, or a related field preferred, but not required. Candidates with comparable experience or alternative degrees are encouraged to apply.
• Experience: Experience in customer service, care coordination or case management is preferred, but not required.
• Licensure: Nursing professionals with an active RN license are encouraged to apply, but licensure is not required for all candidates.
• Certifications: Case Management Certification (CCM) is a plus.

Skills & Attributes

• Proficiency with EMR and/or case management software is beneficial.
• Excellent communication, organization, and time-management skills.
• The ability to work collaboratively within a multidisciplinary team.
• A patient-first mindset rooted in empathy, integrity, and creative problem-solving.

Benefits

Why Join Us?
You will be part of a mission-driven organization that puts patient well-being at the center of everything. We foster an inclusive, supportive team environment, guided by our core values. If you are looking for a meaningful role where you can make a difference in people’s lives and grow professionally, we welcome your application.

Pay: $1,300 per month

Work schedule: US Time zone (East Coast)

Job Type: Full-time