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Job Summary
Enterprise Projects (EP) is a growing team within Arch’s Strategy and Innovation group that drives the future state design of strategically important underwriting and claims initiatives in line with Arch’s broader strategic imperatives. Our mission is to design modern user experiences to improve ease of doing business, productivity, and responsiveness to accelerate growth. To be successful, we need to help our underwriters and claim adjusters make better informed, faster decisions by designing experiences that incorporate innovative technologies, such as: AI-powered intelligent document processing, data enrichment via third-party sources, and analytics driven prioritization.
As akeymember of Arch’s Enterprise Projects team, theManager,EnterpriseProjectswill play a crucial role in supporting successful delivery of Arch’s most strategically important projects. Working under EP leadership, this role willbe responsible forthe daily representation of Enterprise Projects on these cross-functional initiatives.This includes coordinating with business unit leaders, underwriters, claim adjusters, members of the Strategic Analytics (SA) team, as well as IT, Ops and project management teams.
Job Responsibilities
Understand businessprocess, document current underwriter experience, andidentifyopportunities to transform the user experience byleveraginganalytics and automation
Collaborate (internally/externally) to actively engage in development of an analytics driven future state vision for prioritized work areas
Collaborate with Arch’s Operations and IT teams to help translate solution design into functional requirements that inform UI/UX development
Establish strong relationships with cross-functional team members to influence and drive alignment around future state vision
Act as a strategic advisor on Large and Medium sized initiatives – providing observations and recommendations related to analytics and automation solutions within technology platforms and operations
Manage stakeholder expectations through regular communication and touchpoints
Proactively escalate risks/issues to leadership as they arise
Helpestablishbest practices and repeatable processes applicable across the various business units
Required Skills/Experience
5+ years’ experience in p/c insurance business process analysis, process improvement, preferably in commercial lines underwriting
Exceptional teamwork skills arerequiredto play a key role in cross-functional teams; ability to collaborate and build trusting relationships with business partners
A strong understanding of the p/c insurance business and a passion for the industry
Track recordofidentifyingopportunities for transforming business processes
Demonstrable ability to lead discussionsandsynthesize input from various stakeholders to drive consensus on approach
Track recordof collaborating with multidisciplinary teamstodelivertechnologysolutions
Strongorganization skills – task management, timemanagementand project management.
Excellent verbal and written communications skills; ability to convey complex concepts to people across the organization
Natural curiosity to understand, question as needed, and improve the world around you
Ability to export and apply learnings from other projects and to build scalable, repeatable business frameworks
Desired Skills/Experience
Prior commercial lines underwriting experience is strongly preferred
Prior experience in professional services or management consulting
Education
Bachelor’s degree or equivalent experience
For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.
$130,000 - $155,000/year
Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.
10200 Arch Capital Services LLC
Bermuda
Philippines only