CA and US onlyYou’ll shape the next generation of Apollo education, infusing our content with a strong point of view, grounding it in developer outcomes, and helping us transform how technical education supports acquisition, activation, and growth. This is a high-impact, visible role that blends strategy, writing, technical depth, and customer empathy.
8+ years experience in technical education, developer relations, or technical writing—ideally within a developer-first or API-centric company.A strong portfolio of developer education work (docs, courses, videos, workshops, etc.).Deep understanding of developer audiences and the ability to translate complex technical concepts into engaging learning experiences.Experience with GraphQL and/or cloud-native tools; bonus if you’ve worked on orchestration, networking, or platform infrastructure.A product mindset—you see docs and education as part of the end-to-end product experience.Strategic thinking paired with a hands-on, bias-for-action approach.Experience guiding editorial calendars, launching major initiatives, and collaborating cross-functionally at a senior level.Bonus: experience using AI tools for content creation or experimentation.Business Impact🧠 Awareness & EngagementX% increase in content engagement across priority surface areas (e.g., blog views, docs pageviews, time on page for new tutorials).Y% growth in education-driven traffic to product pages or signup flows (attributed from learning materials).Minimum of 1–2 flagship content assets published per quarter that support Apollo’s thought leadership in AI-native and orchestrated APIs (e.g., signature guide, launch explainer, learning path).🚀 Activation & OnboardingIncrease the % of new developers who successfully create and query a graph by end of Day 1 (baseline needed; Staff Educator will help define and influence).Launch at least one end-to-end learning path (for a target persona like AI Backend Builders) that results in a measurable lift in “successful deployment by end of Week 1.”Drive down friction in the onboarding flow by improving key docs, quickstarts, or in-product guidance—measured by reduction in support requests or improved onboarding NPS.🎯 Content Quality & VelocityAchieve 90–100% coverage for product launches in owned surface area (docs, walkthroughs, tutorials) at launch.Reduce content creation time by X% through introduction of reusable templates, AI-assisted tooling, or more efficient workflows.Lead and deliver quarterly education experiments (e.g., AI-powered onboarding guides, schema playgrounds) that are evaluated for expansion.📈 Strategic Contribution & Team EnablementPublish and socialize an education strategy for at least one major product surface area, reviewed by Product and Education leadership.Mentor and review work of junior team members and cross-functional contributors, ensuring content consistency and quality across launches.Launch at least one scalable framework (e.g., contributor guidelines, modular content design system) that supports the broader Developer Education roadmap.
What You’ll Do
- Own the developer education strategy for a product area (e.g., MCP Server, GraphOS Cloud, Apollo Router, etc.).
- Design and deliver a learning experience that’s clear, scalable, and engaging—from docs to deep dives to live workshops.
- Collaborate across Product and Go-to-Market teams to align on narrative, ensure launch readiness, and deliver education that accelerates adoption.
- Write, structure, and maintain documentation and tutorials that help developers achieve goals fast—whether they’re GraphQL newcomers or experienced engineers.
- Use data and user research to identify educational gaps, reduce onboarding friction, and improve developer outcomes.
- Lead high-impact cross-functional initiatives (e.g., certification programs, onboarding redesigns, AI-assisted learning pilots).
- Mentor other educators and guide best practices for instructional design, content systems, and measurement.
Who you are
- You have 8+ years of experience in technical education, developer relations, or technical writing—ideally within a developer-first or API-centric company.
- A strong portfolio of developer education work (docs, courses, videos, workshops, etc.).
- Deep understanding of developer audiences and the ability to translate complex technical concepts into engaging learning experiences.
- Experience with GraphQL and/or cloud-native tools; bonus if you’ve worked on orchestration, networking, or platform infrastructure.
- A product mindset—you see docs and education as part of the end-to-end product experience.
- Strategic thinking paired with a hands-on, bias-for-action approach.
- Experience guiding editorial calendars, launching major initiatives, and collaborating cross-functionally at a senior level.
- Bonus: experience using AI tools for content creation or experimentation.
Location: This is a remote position that can be done from anywhere in the US or Canada.
Equal Opportunity: Apollo is proud to be an equal opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce.
Privacy: California residents applying for positions at Apollo can see our privacy policy here.
E-Verify: Apollo is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information, please visit E-Verify.
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