Cartus Language Solutions is seeking a Consultant Intercultural Language Destination to support international assignees with language training, ensuring successful onboarding and customer/trainer match. This role involves analyzing participant needs, customizing training plans, troubleshooting issues, and maintaining service quality. The Consultant will be part of the ILS Revenue driving and customer service focused team.
Requirements
- Analyze participant language needs.
- Consult on training options for students.
- Ensure a match between students and trainers.
- Provide ongoing support and resolve escalations.
- Oversee customer progress and share feedback.
- Troubleshoot conflicts and ensure quality control.
Benefits
- Remote work options