Feedyard Solutions Analyst

The Feedyard Solutions Analyst is responsible for studying individual customer and industry business processes, identifying customer and key influencer objectives, adapting the specified technology to meet the customer's needs, and providing one-on-one personalized consultation, customer training, software system configuration and technical support to the clients to create value and optimize the client's assets.

Requirements

• Use system analysis processes to understand the customers procedures and business in order to identify its goals and purposes
• Communicates effectively both in written and verbal form, the requirements between the system, the animal's heath and the desired results of clients and their veterinarian
• Coordinate schedules and completes all work orders related to the preparation of the MICRO Technology system for installation
• Responsible for system configuration, data loading, quality assurance and testing of historical data and training for new and existing clients on the system
• Trains clients on the product inventory management as well as FDA guidelines for compliance
• Installs specified software packages including operating systems, database engines and word processing systems onto client computers
• Define, develop and communicate written operating procedures as they relate to the use of the associated Micro Technology system
• Understand client's requirements, design unique customer systems solutions, create business requirement documents for the Business Analyst and or Software Development Team to develop
• Evaluate and test prototype (as needed) and final software products and or features when development is complete to insure client requirements are met
• Modify system software by updating client's software and train client
• Defines and implements remote access connectivity
• Presents on-going evaluation of the Technology system and hardware back to other Micro teams for continued enhancement to software and equipment
• Monitors the performance of the Technology system for all users, presents findings and consults back to the client changes in processes and procedures to meet ever changing goals
• Detects potential software and process problems, works with development teams to implement changes
• Performs other duties as assigned

Benefits

• Medical, dental, and vision care
• Backup dependent care
• Adoption assistance
• Infertility coverage
• Family building support
• Behavioral health solutions
• Paid parental leave
• Paid caregiver leave