Sr. Business Operations Coordinator

Overview

As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a relentless force for a world of longer, healthier lives as we remain devoted to a future of health and hope for everyone, everywhere. At the American Heart Association, your contribution matters, and so does your career.

The American Heart Association has an excellent opportunity for a Senior Business Operations Coordinator in Charlotte!

The Senior Business Operations Coordinator will be responsible for providing advanced business operations support to the Greater Charlotte covering Mecklenburg and surrounding counties! Coordination includes documenting financial activities, developing activity and informational reports, acting as a facility point of contact, preparing documents/reports and logistics for meetings and work on projects as assigned.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.

Responsibilities

• Point of contact for the Charlotte team, working 3-4 business days/week in the office and 1-2 business days/week working remotely.
• Budget lead for market, working with development and support staff
• Liaison to the regional Business Ops Department
• Check and cash handling for all events
• Processes expenses, invoices, and monitors other financial matters as assigned and in compliance with established American Heart Association procedures.
• Manages and maintains Charlotte facility, mail, office operations, office equipment and supplies in accordance with contracts, agreements and quality standards. Work with regional staff regarding any needs for major building repairs, office furniture, etc. which may include getting local bids and submitting to office.
• Order general office supplies oversee upkeep general American Heart Association items such as Annual reports, office materials, and advised when materials are outdated.
• Assist Executive Director with the Charlotte Board of Directors preparation, meeting management, Gold Standard Board data entry related to board activity, and attending quarterly meetings and providing minutes. Support large-scale meeting scheduling within market as needed for key sponsors and collaborations.
• Community Impact support of special projects as needed including processing vendor packets, submitting check requests and managing budgets and clerical needs for local grants in the Charlotte.
• Attends fundraising events in Charlotte and Triad (Winston-Salem, Greensboro) to provide logistical support, as needed.
• Plans and prepares weekly, periodic, special reports and meeting minutes as needed for market. Gathers, tracks, and reports data (in requested format) on a variety of projects (e.g. quarterly challenges, and event tracking calendar).
• Covering for peer-markets as requested by SVP/Executive Director.
• Maintains mileage entry for senior leadership team which includes the Executive Director, VP of Development and VP of Community Impact.

In this role, you will report to the Executive Director.

Qualifications

• High School Diploma or equivalent.
• Two (2) - Four (4) years of experience providing administrative support to multiple managers or executive level management.
• Two (2) years of financial experience.
• Two (2) years of experience preparing budget information, processing invoices, calculating expenses.
• Excellent ability to prioritize and anticipate administrative needs of senior leadership and Charlotte.
• Intermediate proficiency with Microsoft Office Applications: Excel, Word, PowerPoint, and Outlook.
• Some college preferred.

Compensation & Benefits

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

• Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
• Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.
• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
• Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
• Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.

At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities. We're committed to ensuring our workforce, workplace culture and mission have a shared impact across a diverse set of backgrounds.This position not a match with your skills? Click here to see other opportunities.

EOE/Protected Veterans/Persons with Disabilities